The importance of a positive mindset

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TRANSCRIPTION WITH SPEAKERS
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[00:00] SPEAKER_02: Welcome to Canada's Podcast.
[00:05] SPEAKER_02: Hello, I'm Mario Toniguzi, managing editor of Canada's Podcast.
[00:10] SPEAKER_02: Today on Calgary's Podcast, I have as a guest, NOECA, who is CEO of any consulting
[00:17] SPEAKER_02: Inc. and founder of the Business Analysis School in Calgary.
[00:22] SPEAKER_02: Thanks for joining us today, NOE.
[00:24] SPEAKER_00: Thank you for having me, Mario.
[00:26] SPEAKER_02: All right, so you seem to be a very busy lady.
[00:30] SPEAKER_02: Let's talk about the two things that you do.
[00:32] SPEAKER_02: What, first of all, the consulting side of things?
[00:35] SPEAKER_02: What do you do there?
[00:36] SPEAKER_02: And what are you consulting with and who?
[00:40] SPEAKER_00: Absolutely.
[00:41] SPEAKER_00: So, any consulting is a business and technology consulting company.
[00:45] SPEAKER_00: We provide business solutions to small and medium businesses
[00:51] SPEAKER_00: in Canada and we started in the Calgary area because that's where I am
[00:56] SPEAKER_00: based. And so, everything from recruitment and hiring technology integration, project management,
[01:02] SPEAKER_00: business analysis, data analysis, training and workshops to provide the whole
[01:07] SPEAKER_00: nine yards for businesses.
[01:09] SPEAKER_00: Our goal is to help businesses increase their revenue through affordable technology systems
[01:14] SPEAKER_00: and of course, improving their processes.
[01:17] SPEAKER_00: So, that's what we do at any consulting.
[01:19] SPEAKER_02: And how long have you been doing that?
[01:22] SPEAKER_00: Six years now.
[01:23] SPEAKER_02: All right, tell me you're also founder of the Business Analysis School.
[01:27] SPEAKER_02: What is that?
[01:29] SPEAKER_00: Yes, the Business Analysis School is an Ed Tech learning organization.
[01:33] SPEAKER_00: It was also founded six years ago and I created a Business Analysis School to help aspiring
[01:38] SPEAKER_00: professionals and the immediate audience at that time was immigrants in Canada because I'm also
[01:44] SPEAKER_00: an immigrant to Canada and most immigrants struggle to reintegrate into their, you know,
[01:50] SPEAKER_00: into the workforce when they move to Canada because you know, Canada helps you move here but
[01:55] SPEAKER_00: they don't like help you settle into a job.
[01:57] SPEAKER_00: So, great for immigration, not exactly integration.
[02:00] SPEAKER_00: And so, the BS School is designed to help professional leverage their skills and experiences
[02:05] SPEAKER_00: to land roles in business analysis, data analysis, product management and the rest of them.
[02:11] SPEAKER_00: I used to be an accountant and so they were to make that transition to business analysis
[02:15] SPEAKER_00: and work in tech.
[02:17] SPEAKER_00: And so I created the school to help other immigrants and now be now help professionals all over the
[02:22] SPEAKER_00: world to get started as business analysts.
[02:26] SPEAKER_02: All right, so let's delve into your background.
[02:30] SPEAKER_02: Where are you from originally?
[02:32] SPEAKER_02: Nigeria.
[02:33] SPEAKER_02: All right, when did you come to Canada?
[02:36] SPEAKER_02: Six years ago.
[02:37] SPEAKER_02: Oh really? Did you come straight to Calgary?
[02:40] SPEAKER_00: Straight to Calgary.
[02:42] SPEAKER_02: Why?
[02:42] SPEAKER_02: Why Calgary?
[02:44] SPEAKER_00: Why Calgary?
[02:45] SPEAKER_00: A great question.
[02:46] SPEAKER_00: Well, I mean, I sure darts at the map and landed on Calgary jokes.
[02:52] SPEAKER_00: So I had to choose between, it was like always between like, you know, Toronto, Vancouver,
[02:57] SPEAKER_00: and Calgary.
[02:58] SPEAKER_00: And I looked at so many things.
[03:00] SPEAKER_00: Ah, for me, I wanted, I didn't want a big city.
[03:03] SPEAKER_00: I wanted a city that, you know, could give me a mix of everything.
[03:07] SPEAKER_00: Big city, but also lots, a lot of culture.
[03:10] SPEAKER_00: I'm available and I love the nature here as well.
[03:12] SPEAKER_00: And when I looked at the, you know, the, you know, the taxes here, you know,
[03:17] SPEAKER_00: Alberta had better taxes housing as well.
[03:20] SPEAKER_00: Housing was also one of the reasons why I moved here.
[03:23] SPEAKER_00: You know, at that time, honestly, I have a regretted
[03:26] SPEAKER_00: moving to Calgary ever since.
[03:29] SPEAKER_02: So what were you doing in Nigeria?
[03:32] SPEAKER_00: Great question.
[03:33] SPEAKER_00: So in Nigeria, I sat in my career as an accountant and then I transitioned into business
[03:38] SPEAKER_00: analysis.
[03:39] SPEAKER_00: And so I was a business analyst before I moved to Canada six years ago.
[03:43] SPEAKER_02: Oh, okay.
[03:44] SPEAKER_02: Then what was your curious?
[03:47] SPEAKER_02: I'm always curious about immigrants.
[03:50] SPEAKER_02: Well, my father and my mother were immigrants too, from Italy.
[03:54] SPEAKER_02: But always curious about what was the first impression of when you got here?
[03:59] SPEAKER_02: What was the toughest thing to deal with?
[04:02] SPEAKER_00: First impression, well, I came in April and I thought, oh, winter is over.
[04:07] SPEAKER_00: So I'm still my surprise.
[04:09] SPEAKER_00: I'll get out of the airport and you snow and I run back.
[04:12] SPEAKER_02: It never ends in Calgary.
[04:14] SPEAKER_02: You know that.
[04:15] SPEAKER_02: Oh, my God.
[04:17] SPEAKER_00: So I have to get used to the cold.
[04:21] SPEAKER_00: But honestly, aside from that, is the people were so welcoming.
[04:26] SPEAKER_00: You know, so welcoming, so lovely.
[04:28] SPEAKER_00: In fact, you know, I got picked up by the airport by someone I haven't met since that night.
[04:33] SPEAKER_00: Someone offered to pick me up from the airport and took me all to my house.
[04:37] SPEAKER_00: You know, to my house here in Calgary that I'd already got in before I arrived.
[04:42] SPEAKER_00: I've never seen that person till today.
[04:44] SPEAKER_00: And I had so many stories of people have helped me in different ways.
[04:50] SPEAKER_00: So I love the people here still were coming multicultural.
[04:53] SPEAKER_00: I meet people from different countries, different backgrounds every day doing amazing things.
[04:58] SPEAKER_00: My biggest struggle I would say was, you know, the job search process.
[05:03] SPEAKER_00: So, you know, when you're coming into Canada, you know, the immigration programs,
[05:07] SPEAKER_00: you know, give you the the perception that, you know, there are jobs available in Canada.
[05:11] SPEAKER_00: Canada needs people.
[05:13] SPEAKER_00: And then when you come in, you're asked to go to the immigration employment centers,
[05:17] SPEAKER_00: speak to a counselor, get the career support and help that you need.
[05:21] SPEAKER_00: However, I come from a very specialized background in business analysis,
[05:25] SPEAKER_00: get it in there.
[05:27] SPEAKER_00: The counselors couldn't help me.
[05:28] SPEAKER_00: They didn't know much about my, you know, my job and my career.
[05:32] SPEAKER_00: And, you know, the kinds of jobs they were referring me to, like,
[05:36] SPEAKER_00: warehouse and, you know, stills and things like that.
[05:39] SPEAKER_00: And, you know, that wasn't my background.
[05:41] SPEAKER_00: And so I did struggle because I figured, oh, I'm going to get the help I need.
[05:45] SPEAKER_00: And so I had to figure everything out myself and find people,
[05:49] SPEAKER_00: find mentors that could help me.
[05:51] SPEAKER_00: I used, you know, platforms like LinkedIn to find these mentors.
[05:55] SPEAKER_01: With over 700 episodes and 500 news articles,
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[06:06] SPEAKER_02: Can you talk a little bit about that, that aspect of it?
[06:09] SPEAKER_02: Because, you know, I imagine, you know, for an immigrant coming to a different country,
[06:16] SPEAKER_02: everything is different, everything is new.
[06:19] SPEAKER_02: Some of them may not have any, excuse me, any people that they know here.
[06:24] SPEAKER_02: So important is that whole connection thing,
[06:27] SPEAKER_02: the resources to help immigrants transition, I guess.
[06:33] SPEAKER_00: Yeah. It's really tough, Mario.
[06:36] SPEAKER_00: Really, really tough.
[06:37] SPEAKER_00: You know, when you come here, you have the expectation that, you know, there's going to be,
[06:42] SPEAKER_00: you know, some, you know, some programs, something to help you.
[06:45] SPEAKER_00: And there are some programs, but it doesn't serve all.
[06:48] SPEAKER_00: It's not a one-size-fits-all thing.
[06:50] SPEAKER_00: And so what really helped me was building connections before I landed in Canada,
[06:55] SPEAKER_00: because I moved here by myself, no family, no friends, not knowing anybody.
[07:00] SPEAKER_00: And just, you know, moving here without any support.
[07:03] SPEAKER_00: And so I built my support system using all my networks.
[07:07] SPEAKER_00: LinkedIn, Facebook, WhatsApp, I joined groups.
[07:10] SPEAKER_00: I reached out to people directly, you know,
[07:13] SPEAKER_00: introducing myself, asking for a coffee chat to learn more about their career, their experience.
[07:20] SPEAKER_00: And, you know, that's something that really helped me, because
[07:23] SPEAKER_00: after two weeks of being here,
[07:26] SPEAKER_00: connecting with people, I started getting referrals, I started getting, you know, feedback from
[07:30] SPEAKER_00: people on my interview process and helping me along my journey.
[07:34] SPEAKER_00: And that helped me to learn my first job as a business analyst here.
[07:38] SPEAKER_02: You must have been pretty young coming here.
[07:45] SPEAKER_00: Well, I like that you think I'm still young, so yeah.
[07:49] SPEAKER_02: I'm so happy to you.
[07:52] SPEAKER_02: You know, but, you know, that, I don't know.
[07:56] SPEAKER_02: It's just for me, you know, just coming to a place that's complete.
[08:04] SPEAKER_02: Like, you know, I did that myself, not that extent,
[08:08] SPEAKER_02: but I moved across the country when I was 23, only a couple of years ago.
[08:13] SPEAKER_02: I moved across the country, not knowing really anybody and starting a new life.
[08:21] SPEAKER_02: What is cake in an individual to do that?
[08:25] SPEAKER_02: Like, what is the quality that a person needs to, I guess, take that risk?
[08:31] SPEAKER_00: Right. Yeah, I think the first thing you need to have a positive mindset,
[08:35] SPEAKER_00: right? Because there's so many going to be so many reasons why you shouldn't.
[08:40] SPEAKER_00: Go uncertain on the internet.
[08:41] SPEAKER_00: So many negative reasons.
[08:44] SPEAKER_00: Ask people they're going to tell you, no, I mean, I had people telling me it was going to be the worst
[08:48] SPEAKER_00: decision of my life. I shouldn't leave the job I had.
[08:50] SPEAKER_00: I moved to a country that I know nobody and they say, oh, it's very cold there.
[08:55] SPEAKER_00: So, you know, you need to have a very positive mindset.
[08:58] SPEAKER_00: I believe that it's going to work out for you regardless.
[09:01] SPEAKER_00: So that positivity is really key and then resilience because you're going to face challenges.
[09:06] SPEAKER_00: You will face challenges.
[09:08] SPEAKER_00: I face challenges getting in here.
[09:10] SPEAKER_00: My bags were lost on my flight to Calgary.
[09:13] SPEAKER_00: So imagine coming in here, no family, your bags were lost on your flight.
[09:17] SPEAKER_00: You had just paid six months of rent up front.
[09:20] SPEAKER_00: And so you were on a crunch to get a job, get money, you know, start your life from scratch.
[09:25] SPEAKER_00: It was that resilience.
[09:27] SPEAKER_00: I think I got that push to like, you know, what this has to work.
[09:31] SPEAKER_00: And so that resilience is really important and that positive mindset.
[09:34] SPEAKER_00: And then of course finding the community of, you know, a support system as fast as possible.
[09:40] SPEAKER_02: Would you get that positive mindset from?
[09:43] SPEAKER_00: I want to say a bit of it is, you know, it's inborn.
[09:49] SPEAKER_00: I've always been that way.
[09:51] SPEAKER_00: Taking chances, you know, had that positive mindset.
[09:53] SPEAKER_00: I think they're going to work out.
[09:55] SPEAKER_00: Yeah.
[09:55] SPEAKER_00: But also it's also been from learning from people.
[09:57] SPEAKER_00: My parents mentors reading books to help with my mindset and my belief system as well.
[10:04] SPEAKER_02: Who, who did you read that was influential to you?
[10:09] SPEAKER_00: Oh, I've read, I mean, I've read so many books.
[10:13] SPEAKER_00: I want to say that one book that I have read that's really, really helped me,
[10:16] SPEAKER_00: especially when I was moving to Canada.
[10:18] SPEAKER_00: One of my mentors recommended this book, the power of the subconscious mind.
[10:22] SPEAKER_00: Because I kept giving him so many negative reasons why,
[10:25] SPEAKER_00: I think I should probably move right now.
[10:28] SPEAKER_00: You know, I heard this, I heard that.
[10:29] SPEAKER_00: And he's like, you need to train your mind.
[10:31] SPEAKER_00: And so he recommended the power of the subconscious mind.
[10:34] SPEAKER_00: I can't but who wrote it right now.
[10:36] SPEAKER_00: But that's a really great book to help you if you're stuck in that
[10:39] SPEAKER_00: unbelief and that doubtful mood.
[10:42] SPEAKER_02: Yeah, because you get into that negative mode and, you know,
[10:48] SPEAKER_02: I guess, you know, being negative, not thinking you could do something.
[10:54] SPEAKER_02: Right.
[10:54] SPEAKER_02: So for, so for falling prophecy, right?
[10:57] SPEAKER_02: Yeah.
[10:59] SPEAKER_02: You said that you had a business analysis.
[11:02] SPEAKER_02: So do you focus on anything in particular, any type of business?
[11:08] SPEAKER_00: Yes.
[11:09] SPEAKER_00: So we did business analysis for the school.
[11:12] SPEAKER_00: We help all professionals and even within any consulting,
[11:16] SPEAKER_00: we help all businesses.
[11:17] SPEAKER_00: I've worked across so many industries that worked in, you know, in banking,
[11:21] SPEAKER_00: I've worked in tech, I've worked in construction, I've worked in the food and beverage industry.
[11:25] SPEAKER_00: And also we have consultants on our team who have worked in, you know,
[11:29] SPEAKER_00: healthcare, government, education.
[11:31] SPEAKER_00: And so we serve a variety of industries.
[11:34] SPEAKER_00: There's no limitations to the industries that we can serve.
[11:37] SPEAKER_02: Okay.
[11:38] SPEAKER_02: So, say you're talking to me, a monotroponer.
[11:43] SPEAKER_02: Right.
[11:44] SPEAKER_02: Tell me the, what are the, you know, from what you've seen?
[11:48] SPEAKER_02: What are the biggest mistakes entrepreneurs make?
[11:51] SPEAKER_00: Ooh, biggest mistakes.
[11:53] SPEAKER_00: Well, first of all, entrepreneurs think that, you know,
[11:55] SPEAKER_00: when they started business, you know, family and friends are going to support them.
[11:59] SPEAKER_00: You know, that's not true.
[12:01] SPEAKER_01: Yes.
[12:01] SPEAKER_00: Second thing is raising capital.
[12:04] SPEAKER_00: A lot of entrepreneurs don't know how tough and hard it is to raise capital.
[12:10] SPEAKER_00: And a lot of them start businesses and hope that, you know, they can, you know,
[12:14] SPEAKER_00: raise capital quickly.
[12:15] SPEAKER_00: That takes time.
[12:17] SPEAKER_00: So if you're going to be bootstrapping your business, you want to make sure you do.
[12:20] SPEAKER_00: You know, extensive business research.
[12:22] SPEAKER_00: Have a business plan and a financial plan.
[12:25] SPEAKER_00: A lot of people just have a business plan without a financial plan because
[12:29] SPEAKER_00: business, set up a business is so expensive and businesses don't get profitable till some
[12:34] SPEAKER_00: businesses, it takes three to five years.
[12:36] SPEAKER_00: For my business, we were in profitable till about the 30 year in business.
[12:40] SPEAKER_00: And so these are things you have to take note of too as well once you're starting out of business.
[12:45] SPEAKER_00: Another thing is hiring and being able to hire as soon as possible.
[12:49] SPEAKER_00: So once you're, you know, you want to try to place where you started and in revenue,
[12:53] SPEAKER_00: I highly recommend that you start to hire for key roles so that you can focus on bringing
[12:58] SPEAKER_00: in more revenue into the business.
[12:59] SPEAKER_00: So if you have to do more business development or sales calls, you can hire someone to do some
[13:05] SPEAKER_00: admin work so you can save more time there and bringing more revenue to the business.
[13:10] SPEAKER_02: Okay.
[13:10] SPEAKER_02: So being like a consultant with, uh, what business is, I imagined one of the key things is
[13:19] SPEAKER_02: being brutally honest with people, right?
[13:22] SPEAKER_02: And, yes, even though they may not like to hear what, uh, what you're going to tell them, right?
[13:26] SPEAKER_00: Yes.
[13:27] SPEAKER_00: Yes.
[13:28] SPEAKER_02: How do you do that?
[13:29] SPEAKER_02: How do you diplomatically do that?
[13:31] SPEAKER_00: Hmm.
[13:32] SPEAKER_00: That's a great question.
[13:33] SPEAKER_00: So, you know, one thing that I always be like, I come with the status days, I come with the facts,
[13:37] SPEAKER_00: right?
[13:38] SPEAKER_00: So I don't just, you know, tell you, oh, this plan wouldn't work.
[13:41] SPEAKER_00: I show you why it will work.
[13:43] SPEAKER_00: Maybe, um, you know, trends of businesses who have, you know, you know, gone through this path,
[13:48] SPEAKER_00: who have invested this way or who have started up in this way and I give you recommendations.
[13:53] SPEAKER_00: So I have a business analyst and consultant.
[13:55] SPEAKER_00: I don't just, you know, tell you this can't work.
[13:57] SPEAKER_00: I give you other solutions.
[14:00] SPEAKER_00: And so that's something I would do.
[14:01] SPEAKER_00: I come with the facts and the statistics and then I give you multiple options
[14:04] SPEAKER_00: that you can pick, select from.
[14:18] SPEAKER_02: You know, starting from starting from scratch, basically, and you come up with the six years ago.
[14:24] SPEAKER_02: When you look back on those six years, what do you think it was that the major successful
[14:31] SPEAKER_02: and where you are today?
[14:33] SPEAKER_00: Hmm.
[14:35] SPEAKER_00: Well, a couple of the things that, you know, helped me through my early days still help me
[14:40] SPEAKER_00: till today, I'll definitely say, you know, having a very positive mindset, strong belief system.
[14:45] SPEAKER_00: I am Christian, I believe in God.
[14:48] SPEAKER_00: And so I pray every day and, you know, put forward my expectation into prayer.
[14:54] SPEAKER_00: You know, also, I have, you know, built a community.
[14:58] SPEAKER_00: I have a support system.
[15:00] SPEAKER_00: I have, you know, resilience.
[15:02] SPEAKER_00: And another thing is I'm very adaptable.
[15:04] SPEAKER_00: So I'm able to adapt to whatever situation.
[15:07] SPEAKER_00: I find myself, I also pivot very quickly.
[15:10] SPEAKER_00: I take risks as well.
[15:12] SPEAKER_00: So I've taken lots of risks.
[15:13] SPEAKER_00: I mean, I started this business six years ago and I moved here six years ago.
[15:17] SPEAKER_00: And so we did six months of being in Canada.
[15:19] SPEAKER_00: I started a business which is such a risky thing to do.
[15:22] SPEAKER_00: No startup capital, no family until I was basically building my business through my earnings
[15:28] SPEAKER_00: from my full-time job.
[15:30] SPEAKER_00: So I've taken lots of risks, some paid, of some didn't.
[15:33] SPEAKER_00: And so I highly, you know, recommend anyone who's willing to, you know, achieve great things.
[15:39] SPEAKER_00: You know, you want to achieve on common things, then you have to also do on common things as well.
[15:44] SPEAKER_02: So, you know what, you know, we're talking about the immigrants and it's, you know,
[15:49] SPEAKER_02: immigration has been, you know, big news in Canada for the last couple of years.
[15:55] SPEAKER_02: A lot of immigrants coming here.
[15:58] SPEAKER_02: How important are immigrants to the country, you know, beyond the cultural part of it,
[16:05] SPEAKER_02: but from an economic point of view, how important is the integration of immigrants?
[16:11] SPEAKER_00: The integration of immigrants in Canada is very, very, the economic impact is so huge, so, so huge.
[16:18] SPEAKER_00: First of all, immigrants, when you're coming here as a permanent resident or even as a student
[16:23] SPEAKER_00: into Canada, for example, you have to come with proof of funds, you have to come with funds.
[16:28] SPEAKER_00: So you don't just come empty handed.
[16:30] SPEAKER_00: Canada expects that they see your bank statement is certain amount of money.
[16:35] SPEAKER_00: And you're bringing that into the country.
[16:37] SPEAKER_00: And so, first of all, you are, you know, either buying a home or renting a home.
[16:41] SPEAKER_00: And so you're already supporting the economy.
[16:43] SPEAKER_00: And then immigrants come with lots of skills.
[16:46] SPEAKER_00: And so, the companies don't have to train these new immigrants because they are highly skilled.
[16:52] SPEAKER_00: And so, they come in and they're coming into these companies and they're delivering value.
[16:56] SPEAKER_00: And so, they're coming into these companies, serving delivery value.
[17:00] SPEAKER_00: And of course, they're paying back taxes.
[17:02] SPEAKER_00: Some of them are coming in and they're starting businesses until they're creating employment.
[17:07] SPEAKER_00: They're paying taxes too as well and they're supporting the economy.
[17:10] SPEAKER_00: So, immigrants are playing such a huge role.
[17:14] SPEAKER_00: Always excited to find a new business owned by immigrants.
[17:18] SPEAKER_00: I love hearing their stories and their journeys.
[17:21] SPEAKER_00: And I just pray that there's going to be way more support for these immigrants
[17:25] SPEAKER_00: in the coming in the future.
[17:28] SPEAKER_02: Okay, so what do you do to relax?
[17:32] SPEAKER_00: I love reading. I read books.
[17:33] SPEAKER_00: I love to read books.
[17:34] SPEAKER_00: So, I love to read books.
[17:36] SPEAKER_00: I love to listen to music.
[17:38] SPEAKER_00: I do, I take walks.
[17:40] SPEAKER_00: And, you know, some of them are getting into like horse riding.
[17:44] SPEAKER_00: I love horses.
[17:45] SPEAKER_00: And so, sometimes I'm getting into horse riding.
[17:47] SPEAKER_00: Hopefully, you know, I can become a pro in that.
[17:49] SPEAKER_00: And then another thing I'm looking into is actually playing tennis.
[17:52] SPEAKER_00: I love the sport of tennis.
[17:54] SPEAKER_00: So, I'm looking into that as well.
[17:56] SPEAKER_02: A busy person and especially, you know, from a professional standpoint.
[18:02] SPEAKER_02: Do you think a lot of people and a lot of business owners don't spend time
[18:09] SPEAKER_02: taking care of themselves?
[18:10] SPEAKER_00: Oh, absolutely.
[18:12] SPEAKER_00: I mean, I struggled with that myself.
[18:14] SPEAKER_00: Especially in the early days of you grinding your business.
[18:18] SPEAKER_00: I know having like the team to help you and your your the marketing person,
[18:21] SPEAKER_00: the sales person, the graphic designer, every customer service
[18:25] SPEAKER_00: and so it could be really tough and hard.
[18:28] SPEAKER_00: But I highly recommend that we take time and listen to our bodies,
[18:31] SPEAKER_00: prioritize sleep, take our vitamins, eat well,
[18:35] SPEAKER_00: and try to catch those breaks, especially weekends as much as you can.
[18:38] SPEAKER_00: If you can at least, you know, take some weekends off to rest.
[18:42] SPEAKER_00: Your body would, you know, thank you for it.
[18:44] SPEAKER_02: Yeah, certainly well.
[18:45] SPEAKER_02: Well, thanks so much, uh,
[18:47] SPEAKER_02: and hope for joining us today.
[18:48] SPEAKER_02: It was an absolute pleasure.
[18:50] SPEAKER_00: Thank you so much, Mario.
[18:51] SPEAKER_00: This was a fun chat.
[18:52] SPEAKER_00: Thank you.
[18:54] SPEAKER_02: Okay, bye bye.
[18:55] SPEAKER_00: All right, bye.