Lorenzo DeCicco

Episode
Lorenzo DeCicco is chief executive officer for GAME CHANGER – as professional leadership organization that delivers sales and Executive mastery methodology focused...
Key takeaways
- Organizations need credible coaches who have recent boardroom experience rather than just theoretical knowledge to effectively develop sales professionals and drive revenue growth.
- Taking time to breathe and step outside your business environment allows you to work on the business strategically rather than just in it operationally.
- Don't put rigid timelines on entrepreneurial goals because unexpected challenges will arise, and you need the emotional intelligence to recognize when to pivot and replan without feeling like a failure.
- Being authentic and keeping your word builds trust and credibility, so never make promises you can't deliver on and always be honest about what you can and cannot do.
- Distinguish between relevant urgency and manufactured urgency, as not everything requires an immediate response and taking time for strategic thinking often produces better business outcomes.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_00: It's Calgary's Podcast on the Canada's Podcast Network. [00:16] SPEAKER_01: Hello, this is Mario, it's Monagus, you coming to your today with Calgary's Podcast, [00:21] SPEAKER_01: a member of Canada's Podcast Network where we talk to the entrepreneurs who are making [00:26] SPEAKER_01: it happen in Calgary, Alberta, so you can listen, discover and engage. [00:31] SPEAKER_01: Today's guest is Lorenzo DeChico, who is Chief Executive Officer of GameChanger. [00:38] SPEAKER_01: Welcome to the show Lorenzo, thanks for taking the time to be here for our listeners. [00:43] SPEAKER_01: Hey, thanks very much Mario, it's great to be here and I'm looking forward to our conversation today. [00:47] SPEAKER_01: Tell us a little bit about yourself and what game changer is and how it started. [00:53] SPEAKER_00: Sure, so my name is Lorenzo DeChico, I'm the Chief Executive Officer of GameChanger, [00:57] SPEAKER_00: and GameChanger essentially is a sales mastery executive coaching executive leadership [01:02] SPEAKER_00: organization that exists to help organizations with development of sales professionals, [01:10] SPEAKER_00: development of leaders, coaches and really aimed at helping companies figure out better ways [01:15] SPEAKER_00: to drive revenue, increase their funnel and have an overall better experience in terms of [01:19] SPEAKER_00: developing people. How and why did you get this up and running? [01:24] SPEAKER_00: Yeah, so after 21 years as a senior executive at one of Canada's largest health communications [01:29] SPEAKER_00: companies, I noticed a really important need, particularly in the sales arena, where organizations [01:36] SPEAKER_00: were looking to increase their funnel, be more relevant to their client base, have deeper [01:40] SPEAKER_00: contact relationships with customers, and there was a huge need. A lot of the organizations that [01:45] SPEAKER_00: exist today in this field are fantastic, but many of the people that are delivering the training, [01:50] SPEAKER_00: deliver it based on theory, and in many cases haven't been in a boardroom themselves for 20 years or [01:55] SPEAKER_00: more. So I felt that there was a need for relevance and the game changer process brings specific [02:00] SPEAKER_00: relevant credible team members that have been in the boardroom as recently as 30 days ago. [02:06] SPEAKER_00: From curious to name, where did that come from and the significance of that? [02:10] SPEAKER_00: Yeah, cool. So I've got a steep history in sport. I love the game of soccer. I've been very active [02:17] SPEAKER_00: as a coach and a player. And one of the things that I always admired was when people referred to [02:23] SPEAKER_00: a player as a game changer, while that person's a game changer. They did something different [02:26] SPEAKER_00: with the baller. And I just felt that game changer was relevant in business. I think these [02:31] SPEAKER_00: organizations were looking for someone to come in and make a material impact on their strategy. [02:35] SPEAKER_00: And when you do that, you're a call of game changer. So I just felt it was relevant. [02:40] SPEAKER_01: Okay, let's talk a little bit about Calgary itself and doing business here. What first of all, [02:45] SPEAKER_01: what are the benefits of being a entrepreneur or a business owner in Calgary? [02:51] SPEAKER_00: Yeah, I think one of the most significant benefits is the fact that the culture of Alberta and [02:56] SPEAKER_00: Calgary specifically is that we are open for business. I think there's an excitement. I think [02:59] SPEAKER_00: there's a desire to win. There's a desire to compete. And there's a desire to serve as the [03:04] SPEAKER_00: benchmark for excellence in Canada. So, you know, I would significant benefit is you've got a healthy [03:08] SPEAKER_00: community. You've got people that are really pro business. And when you're in a pro business [03:12] SPEAKER_00: environment, you know, it's hard not to be successful. What are the challenges of doing business here? [03:18] SPEAKER_00: Yeah, I mean, challenges, particularly recently over the last 18, 24 months, we've seen, [03:22] SPEAKER_00: you know, more than 150,000 jobs lost in the province of Alberta. Many of those here in Calgary. [03:28] SPEAKER_00: The dependency on oil and gas and energy, I think, is how to big impact. So you're seeing companies [03:33] SPEAKER_00: be cautious. You're seeing organizations dramatically make cuts and look to reorganize, [03:38] SPEAKER_00: retool, do less with more and more and less. And I think, you know, that's a huge challenge because [03:42] SPEAKER_00: when people are cautious in an entrepreneurial, entrepreneurial province, when people start [03:49] SPEAKER_00: getting cautious, that's not a natural, you know, fit. So I think that's been a little challenging. [03:55] SPEAKER_01: Okay. Now, some of the best ideas we have sort of come out of nowhere. [04:00] SPEAKER_01: Is there anything that you do or any places that you go to get inspired and where ideas seem [04:08] SPEAKER_00: to flow freely? Yeah, for sure. You know, I was given this advice quite a while ago in my career, [04:13] SPEAKER_00: and it served me really well. It's the importance of taking time to breathe. You know, step out of [04:18] SPEAKER_00: the environment, get out of the business so you can actually work on the business. So for me, [04:23] SPEAKER_00: I look for opportunities where I can breathe, get away from the office, change perspective. [04:28] SPEAKER_00: I do two things that are important to me. You know, I'm an avid musician. So I love to play [04:33] SPEAKER_00: a play guitar. That's always a career development that helps me get outside of the office and just [04:38] SPEAKER_00: sort of change the way my mind is working. And then back to the soccer reference. You know, [04:42] SPEAKER_00: I'm a proud coach for U15 girls here in the city of Calgary for a football soccer club. [04:49] SPEAKER_00: And getting out there with the kids, kicking the ball around, listening to them laugh and have a [04:52] SPEAKER_00: good time. That's a really nice departure from, you know, the tyranny of business sometimes. [04:57] SPEAKER_00: Okay, I'm curious. What do you play in guitar? What kind of music? Yeah, I love blues. And I, [05:02] SPEAKER_00: you know, depending on who's listening, I'm an 80s rock fanatic. Okay, so I love the big guitar [05:07] SPEAKER_00: of the hair bands. I think it's a lot of fun. When you look at your company and your business [05:11] SPEAKER_01: right now, what are you most excited about with it? I think two things. I think, you know, [05:16] SPEAKER_00: the downturn that we talked about earlier provides a really unique opportunity because [05:20] SPEAKER_00: organizations are looking inward to figure out how they can be more effective. So when you've [05:24] SPEAKER_00: got a marketplace that's interested in looking introspectively to say, listen, what do we have to [05:28] SPEAKER_00: change? That's a great opportunity when you're a change agent as a company. So I think that's number [05:33] SPEAKER_00: one. And number two, you know, I'm thrilled at the response. We launched GameChanger really only [05:37] SPEAKER_00: three months ago. And we've had a number of very important CEOs and business leaders reach out to [05:43] SPEAKER_00: us to say, listen, I want to learn more. So there's a huge funnel and there's a huge demand. [05:48] SPEAKER_00: So I'm really excited and really tackling it hard now and figuring out how we can help. [05:52] SPEAKER_01: And what's your vision for the future for GameChanger? [05:56] SPEAKER_00: Yeah, my vision is to become a household name brand in terms of executive coaching leadership [06:01] SPEAKER_00: and mentorship field of work. You know, it's a hundred and twenty billion dollar industry [06:05] SPEAKER_00: a year in North America. And there's some organizations that do it very well and they're very well [06:09] SPEAKER_00: known. If I said to you, you know, Anthony Robbins is coming to town. Everybody knows that name. [06:14] SPEAKER_00: I would like GameChanger to be synonymous with the heavy weights of industry from 20 and 30 years [06:19] SPEAKER_00: ago. I'd like GameChanger to replace the name ZigZiggler or Tony Robbins with respect to those [06:24] SPEAKER_01: phenomenal leaders. Knowing what you know now, what would you do differently when you had first set [06:30] SPEAKER_00: up the company? Yeah, you know what? I think I would have prepared myself for the requirement of [06:36] SPEAKER_00: patience. You know, by nature, I'm an urgent person, an urgent player and I like things to happen [06:41] SPEAKER_00: quickly. And when you're dealing with Fortune 500s with competing priorities, with our specific [06:46] SPEAKER_00: importance of getting to the person that cares most about the business, that takes time. [06:50] SPEAKER_00: And I don't think I fully appreciated the amount of time it took to get to the right people to [06:54] SPEAKER_00: have the right conversation and move the needle forward. Okay, now as an entrepreneur, as is that [07:01] SPEAKER_01: you've probably received a lot of advice over the years. What's the best piece of advice [07:05] SPEAKER_00: for being an entrepreneur that you've ever received? Yeah, I think, you know, don't put a timeline [07:12] SPEAKER_00: on goals and objectives. And I know that sounds counterintuitive because anyone in corporate [07:17] SPEAKER_00: business, so what are you talking about? We work daily, weekly, monthly, quarterly, we have fiscal [07:21] SPEAKER_00: responsibility. So I'm not suggesting you don't have goals and objectives. What I'm suggesting [07:25] SPEAKER_00: as it relates to your career or launching a business as an entrepreneur is, you know, I think if you [07:31] SPEAKER_00: say, okay, we have to have all of these things in place by December, you're setting yourself up to [07:35] SPEAKER_00: fail because there's a million things that could go wrong. So give yourself permission to have a [07:40] SPEAKER_00: be prepared to change it and have the, I would say have the emotional intelligence to recognize [07:45] SPEAKER_00: when things are going sideways, quickly make a stop, revector, replan, and you know, don't be afraid [07:50] SPEAKER_00: to give yourself permission to take a little bit more time than you thought. Okay, I'm going to switch [07:54] SPEAKER_01: gears here and ask you if you personal type questions. Everybody these days has a quote, unquote bucket [08:01] SPEAKER_01: list. What sits atop your bucket list these days? Yeah, do you know, I think, you know, it's a [08:06] SPEAKER_00: couple of things. Thing number one is I'd like to find a place, whether it's, we just recently got [08:12] SPEAKER_00: back from Shushua Blake in BC, which is outstanding, whether it's there, whether it's a little small [08:16] SPEAKER_00: place in Rome, I'd like to have a getaway. You know, I would like on my bucket list for us, my [08:21] SPEAKER_00: family and I define to get away that we can go to. We know it's there, it's in the family, and it's [08:26] SPEAKER_00: our, you know, fortress of solitude, you know, that we can just go and recharge and energize and know [08:31] SPEAKER_01: that it's always there. When you look at your career, it's sort of looking back, if you were doing [08:38] SPEAKER_01: what you're doing now, any thoughts or ideas of what type of career you might have embarked on? [08:45] SPEAKER_00: Yeah, for sure, you know, as a Canadian kid growing up with Italian heritage, my passion and desire [08:51] SPEAKER_00: was always soccer. So, you know, if I could turn back time and try something different, I would love [08:56] SPEAKER_00: to have an attempt at a professional soccer career, either as a player or as a coach. You know, [09:01] SPEAKER_00: I had a brief stint as one of the founding members of the Calvary soccer team here in Calvary, [09:06] SPEAKER_00: which is partly Canadian Premier League, which has been a fantastic endeavor. So, I had a nice taste [09:10] SPEAKER_00: of that. However, I'm talking on a much grander scale and doing it somewhere in your [09:14] SPEAKER_00: personal America, I think would be amazing. So, you never know, Mario, so not over yet, we'd like [09:18] SPEAKER_01: to give that a go. That's true. My dream was always to cover as a journalist, a world cup event, [09:25] SPEAKER_00: so fantastic. What are you reading currently in terms of Pucks? Yeah, do you know what? Right now, [09:33] SPEAKER_00: I try my best to not commit to any one book. I've never been a reader other than outside of [09:38] SPEAKER_00: university where you're committed to read course curriculum, but for me, I look for short snippets [09:43] SPEAKER_00: of inspirational material. So, I use everything from podcasts to linked into just interesting [09:50] SPEAKER_00: social media feeds that give me insights into what are people interested in right now? What are [09:55] SPEAKER_00: some of the problems that are going on in the marketplace? And what are the themes around Gen Z [09:59] SPEAKER_00: and Millennial? I think I need to keep an eye on. Okay, if you had one word to describe yourself, [10:04] SPEAKER_00: what would it be and why? Yeah, I love this question because you immediately pick four or five words. [10:11] SPEAKER_00: I say, well, that wasn't the question. Question was one word. So, after giving it some thought, [10:15] SPEAKER_00: I think authentic is the word that I'd like to be best remembered and known for. I work very hard, [10:21] SPEAKER_00: and you know this yourself with our Italian heritage, that it was always about being a man of your [10:26] SPEAKER_00: word. You know, making sure that people would look to you as if you made a commitment, it was good [10:31] SPEAKER_00: as good. So, I work very hard at being authentic. What you get is what you see, and I tell us to my [10:36] SPEAKER_00: children as well, my three daughters that never make a promise that you can't deliver on. And, [10:41] SPEAKER_00: you know, go out of your way to be honest. Tell the truth. Be open. And if you can do something great, [10:46] SPEAKER_00: do it perfectly or do it as well as you can. And if you can't do something, then be upfront and [10:50] SPEAKER_01: honest as well. Now, you mentioned shoe shop and you mentioned Rome. Just wondering if you have a [10:55] SPEAKER_01: favorite place that you'd like to go to and visit. Yeah, for sure. It's got to be Rome. You know, [11:01] SPEAKER_00: we've said a lot of time there. My family is from Bari, which is southern Italy, but we spend a lot [11:06] SPEAKER_00: of time in Rome. I love the hustle and bustle of the city. I love the history, obviously, the [11:12] SPEAKER_00: fashion, the culture, the food, the people, some of the best people watching on the planet. And, [11:20] SPEAKER_00: they really spend their time on enjoying life. So people say in North America, you know, we live to [11:25] SPEAKER_00: work. And Italy, I think they work to live. So they do just enough so they can go and enjoy [11:30] SPEAKER_00: themselves. And I think we could all learn a lesson from that. And that's why on the bucket list, [11:35] SPEAKER_01: there's that's probably the place we'll end up. Okay. Now, we're all creatures of habit. Do you [11:40] SPEAKER_01: have a daily routine that you follow almost religiously? Yeah, do you know what? Since the dawn of [11:46] SPEAKER_00: time, I have an early riser. So 536 a.m. every morning, I'm up, regardless of what's on the agenda, [11:52] SPEAKER_00: drives my wife crazy because she'd like to sleep in on the weekends. But I'm up. I will typically go [11:59] SPEAKER_00: immediately to work. I want to see what's going on in the news. What's happening, you know, globally? [12:04] SPEAKER_00: Is there any significant material change in the business community in the world? Politically, [12:09] SPEAKER_00: financially, religiously, just why get a beat on, you know, what's happening on the planet? [12:13] SPEAKER_00: Then I get into business work. What's going on with email? What are the follow-up action items? [12:19] SPEAKER_00: Then I'll look at planning out the day. And then from there, if I can, I usually hit the gym. Do a [12:25] SPEAKER_00: little bit of physical activity, sometimes 15 minutes, sometimes 45. Then I'll have breakfast. Then I'll [12:30] SPEAKER_00: see what the family's up to, wake everybody up and get them ready for, you know, some of the time [12:34] SPEAKER_00: has been great, but get them ready for school or work or whatever. Okay, I'm going to present you [12:38] SPEAKER_01: with a different scenario here. And just imagine a small, beautiful tropical island in the middle of [12:46] SPEAKER_01: the ocean with only one full booth and no internet. We're going to drop you off there with no [12:51] SPEAKER_01: technology at all. Anytime you can use the phone booth on the island to call the boat to come pick you [12:57] SPEAKER_01: up. With that in mind, how long do you think you'd last before making that phone call? And what do you [13:03] SPEAKER_00: think you'd be doing on that island? Yeah, I love this question. So if you would ask me, Mario, [13:08] SPEAKER_00: one year ago, I would have said about 15 minutes to an hour. And I'd be going crazy. Get me back to [13:14] SPEAKER_00: technology, give me back to work. But you know, now that I've had the benefit of being outside [13:18] SPEAKER_00: a Fortune 500 life and very focused on entrepreneurship, I would very comfortably spend 30 to 45 days on [13:25] SPEAKER_00: that island. Absolutely. And I'll tell you what I would be doing because I've learned that, you know, [13:31] SPEAKER_00: there's a difference between relevant urgency and just urgency. So when you're caught up in the [13:36] SPEAKER_00: Fortune 500 world, you think everything has to happen within 30 seconds. If you don't respond to an [13:39] SPEAKER_00: email and make a call, there's a problem. What I have learned is I think 45 days, well, how I would [13:44] SPEAKER_00: spend that time is I would, as I have done, actually, just not on a desert island, unfortunately, [13:49] SPEAKER_00: get really thoughtful about the strategy for the business, get thoughtful about your value [13:53] SPEAKER_00: proposition, get thoughtful about the problems that you're trying to solve as a result of, you know, [13:58] SPEAKER_00: the organization and why you exist. I would spend a lot of time focusing on, you know, the [14:03] SPEAKER_00: commitments as a father, one of the things that I need to do for my kids over the next three and five [14:07] SPEAKER_00: years. And how can I make sure I keep focused on that? I would do the same as a husband. What do I [14:12] SPEAKER_00: need to do to ensure that I'm being the very best partner and best friend that I can be? And then [14:16] SPEAKER_00: internally look at my own personal plan. I would love to run the beach. I would love to swim in the [14:21] SPEAKER_00: ocean. I would love to figure out how to, you know, make a fire, how to forge for food. I think [14:26] SPEAKER_00: that would be phenomenal. I love that show with Tom Hanks when he's stranded on the island. [14:30] SPEAKER_00: So I think I say 30 to 45 days in reality it might only be two weeks, but I think it would be a [14:35] SPEAKER_00: very cool experiment. Well, that's interesting. Is there anything you'd like to add before you leave [14:40] SPEAKER_00: us today, Lorenzo? Yeah, two things. I think number one, I'd just like to say thank you for the [14:44] SPEAKER_00: opportunity. Any chance, you know, I get to talk about game changer to share my thoughts on, [14:48] SPEAKER_00: you know, the business world or leadership or, you know, just the art of inspiration. I'm very [14:53] SPEAKER_00: grateful. And the second thing would be an open challenge to CEO's business leaders and entrepreneurs [14:58] SPEAKER_00: in Canada to say, you know, be brave. I'm running into a loads of organizations that I've routinely [15:04] SPEAKER_00: admired over the years. And I'm scratching my head at some of the decisions they're making around [15:10] SPEAKER_00: downsizing, around putting, you know, perhaps not the right people in the right places at the right [15:14] SPEAKER_00: time. And I say that politically, I say that in Fortune 500, I say that entrepreneurs, I think [15:19] SPEAKER_00: as Canadians, we have earned the right to be proud. I think we've earned the right to be brave. [15:25] SPEAKER_00: And I think we have a tremendous amount to offer. And I hate to see people leaving Alberta [15:29] SPEAKER_00: for other job opportunities. I think we can make a go here. And I would challenge leaders and [15:33] SPEAKER_00: organizations to be brave and to look at, you know, how can we make the most impact possible in [15:38] SPEAKER_00: Calgary and to the extent game changer can help? Please give us a call. Okay, thanks for joining us [15:42] SPEAKER_01: today, Lorenzo. Thank you. Really appreciate it. Hey there. Thanks for taking the time today to [15:48] SPEAKER_01: listen to Calgary's podcast on Canada's podcast network. We hope you enjoyed the show today. [15:56] SPEAKER_01: Make sure you sign up for our newsletters and write a review for us on the iTunes and then [16:02] SPEAKER_01: connect with us on Twitter, Facebook, Instagram, LinkedIn at Canada's podcast. You can also check out [16:09] SPEAKER_01: what other entrepreneurs are doing across the country. See you next time.
