Colin Szopa

Episode
Colin Szopa is CEO and co-founder of Plankk, a fitness and technology company in Calgary.
Key takeaways
- Putting the end user first is critical even in a B2B2C model, as consumer satisfaction ultimately drives partner success and company growth.
- What works today may not be the solution for tomorrow, so implement quickly while staying open to iteration and improvement as you learn.
- Maintaining personal balance through practices like meditation and fitness is essential for sustaining effective leadership and business success.
- Scaling a company presents entirely different challenges than starting one, requiring new decisions, processes, and people to level up effectively.
- Calgary offers entrepreneurial spirit, access to grants, competitive rent, and tech talent at lower costs than major US markets, making it advantageous for startups despite needing to invest in training.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_01: It's Calgary's podcast on the Canada's podcast network. [00:15] SPEAKER_01: Hello, this is Mario Tonigüzi coming to you today with Calgary's podcast, a member [00:20] SPEAKER_01: of Canada's podcast network. [00:22] SPEAKER_01: Where we talk to the entrepreneurs who are making it happen in Calgary, Alberta, so you [00:28] SPEAKER_01: can listen, discover and engage. [00:31] SPEAKER_01: Today's guest is Colin Zopa, CEO and co-founder of Planck, a fitness and technology company. [00:38] SPEAKER_01: Welcome to the show Colin, and thanks for taking the time today to be here for our listeners. [00:43] SPEAKER_01: Awesome, yeah, I'm excited to be here. [00:44] SPEAKER_01: Thanks for having me. [00:45] SPEAKER_01: Tell us a little bit about Planck first of all, its history and how it started and what [00:51] SPEAKER_01: exactly it is. [00:53] SPEAKER_00: Yeah, so Planck has been around for about three years. [00:57] SPEAKER_00: It's Planck with two Ks, so it can resemble a fitness move is what we originally thought [01:03] SPEAKER_00: of when we came up with the name, but also a partnership platform. [01:07] SPEAKER_00: Basically, three years ago, we thought, can we go and set up to build a platform for [01:13] SPEAKER_00: health and fitness influencers that were used to selling PDF guides or eBooks online? [01:19] SPEAKER_00: We thought, why not actually build them an app and a platform that would allow us to do [01:23] SPEAKER_00: that? [01:24] SPEAKER_00: Easiest way of thinking about at least the original concept of Planck is almost like a [01:30] SPEAKER_00: square space for fitness apps. [01:32] SPEAKER_00: We've been able to go out and build these custom apps for social media influencers around [01:36] SPEAKER_00: the world. [01:37] SPEAKER_00: How did you get involved on why? [01:39] SPEAKER_00: Basically, what we'd seen was that there was a lot of people out there that were already [01:44] SPEAKER_00: using the traditional PDFs or eBooks from fitness influencers and thought to ourselves, [01:49] SPEAKER_00: why don't we actually have a better platform in place to build these apps for them? [01:53] SPEAKER_00: I'd been in tech before and worked for another startup company here in Calgary actually. [01:58] SPEAKER_00: That was in the oil and gas tech space and just had recently actually been laid off [02:03] SPEAKER_00: from them and been looking at doing a bunch of different ideas. [02:07] SPEAKER_00: My co-founder and I kind of brainstormed a bunch and this was the one that we thought, [02:11] SPEAKER_00: hey, let's try a little crawl walk run strategy and go and build one of these fitness apps [02:15] SPEAKER_00: for these influencers and see if people will wind up subscribing. [02:19] SPEAKER_00: What are the benefits that you see doing business in Calgary? [02:23] SPEAKER_00: It's interesting because we've had copious opportunities to move to LA and other markets. [02:30] SPEAKER_00: LA is one that makes a lot of sense. [02:31] SPEAKER_00: We've got of our 62 fitness influencers about half of them in that area and we're actually [02:35] SPEAKER_00: opening up a small office down there. [02:37] SPEAKER_00: We have one open and we're looking to expand. [02:38] SPEAKER_00: I should say the juggle for us was Calgary and Canada has some benefits through different [02:45] SPEAKER_00: grant programs, some opportunities here in Calgary when we looked at leasing out our space [02:50] SPEAKER_00: for some good deals on rent, giving the state of the market versus the competitiveness [02:55] SPEAKER_00: on both resources, meaning tech talent and how quickly the turnover is down in the states [03:00] SPEAKER_00: as well as price in your market. [03:02] SPEAKER_00: We decided to keep HQ here in Calgary to take advantage of some of the new talent coming [03:08] SPEAKER_00: in the market and some of the grant programs that would help us require in the talent [03:11] SPEAKER_00: and things like office space leasing. [03:13] SPEAKER_01: What are the challenges that you've had in doing business in Calgary and setting up business [03:19] SPEAKER_01: in Calgary? [03:21] SPEAKER_00: Probably the biggest thing is to that point of there's people that are interested in [03:27] SPEAKER_00: tech and you can see the start of vibe starting to get going here. [03:30] SPEAKER_00: It's still in its early stages. [03:32] SPEAKER_00: People are still trying to figure out what it looks like to be a product manager for example [03:38] SPEAKER_00: or to be a startup tech CTO and what that looks like to hire an engineer who's got a lot of [03:45] SPEAKER_00: experience and swift for example. [03:47] SPEAKER_00: We're finding that there's a lot more training that needs to go into that to build that skill [03:51] SPEAKER_00: set and there are some programs that are helping with that but we're hopeful that the pipeline's [03:58] SPEAKER_00: going to continue to build itself and there's a bunch of companies out there that are trying to [04:01] SPEAKER_00: bring people here to Calgary but it's a matter of actually building that proper skill set so [04:06] SPEAKER_00: that it just raises the bar of the tech talent in general here in Calgary so that we can all win [04:11] SPEAKER_01: together. Why would you recommend the city to entrepreneurs who are looking to maybe start a new [04:18] SPEAKER_01: business? [04:19] SPEAKER_00: Yeah, I'd probably say one of the biggest things about Alberta that we get excited about is [04:24] SPEAKER_00: an encounter in particular is obviously we have an entrepreneurial spirit. [04:27] SPEAKER_00: You do see the change in the garden now happening with the energy industry in its current state [04:34] SPEAKER_00: and people thinking, hey, well, if I'm 10 or 15 years into my career, I've been through two [04:38] SPEAKER_00: serious recessions. Do I really want to sustain this right now and continue to cross my fingers? [04:44] SPEAKER_00: It's going to come around and not come back to hurt us again. [04:48] SPEAKER_00: So I think the benefit is that you've still got that mentality of people that are wanting to [04:52] SPEAKER_00: take some risks and whether that's being business for themselves or going to join a startup company [04:56] SPEAKER_00: or a small tech company like one of the guests that's growing and say, you know what, [05:01] SPEAKER_00: I'm going to try something new and be part of something different here in Calgary. [05:04] SPEAKER_00: So I'd say that's one of the biggest benefits is just that entrepreneurial spirit and that risk [05:08] SPEAKER_00: tolerance that we have here in Calgary and that's why we're optimistic because it's the only [05:11] SPEAKER_00: going to continue to get better for us here. [05:14] SPEAKER_01: Where do you go or what do you do as an entrepreneur to sort of disconnect from work and maybe get [05:21] SPEAKER_01: inspired and think about businesses and your business in a different way? [05:29] SPEAKER_00: Yeah, huge fan of podcasts. So definitely try to spend my time with a diverse set of podcasts. [05:36] SPEAKER_00: So how I built this is one that is really incredible just to be able to go and listen to stories of [05:40] SPEAKER_00: some of the most successful tech founders out there that I really recommend. But then I'll try to [05:45] SPEAKER_00: balance that, you know, young and young of the work hard and then also work on the personal life as [05:50] SPEAKER_00: well. So, you know, whether that's listening to podcasts like Sam Harris waking up as a strong one, [05:56] SPEAKER_00: I really recommend to that point. I also try to to meditate and yoga and get fitness and obviously [06:01] SPEAKER_00: we're a fitness focused company and just making sure that, you know, that balance is being brought [06:06] SPEAKER_00: to my own life in order to then bring that positive nature and energy to, you know, my our business [06:11] SPEAKER_00: every day and our team. What are you most excited about the business right now? [06:17] SPEAKER_00: Absolutely. Our latest product will be Planck Studio. This has been something that we've been [06:21] SPEAKER_00: working up towards for a long time. Planck's been, you know, really fortunate to have the success [06:26] SPEAKER_00: that we have in our short three years of becoming the world's largest fitness influencer company [06:30] SPEAKER_00: and working with, you know, a total social range of 120 million people and it's kind of cool that [06:35] SPEAKER_00: that's had courted here in Calgary and with the launch of Planck Studio, what we've done is we've [06:40] SPEAKER_00: had selected our top creators to actually come onto the platform, which is really easy. [06:46] SPEAKER_00: Best described as like a Netflix for Health and Fitness where people can actually consume live or [06:51] SPEAKER_00: on demand workout classes that fingertips wherever they are. And so with the continued product [06:57] SPEAKER_00: development and user growth that we've had there and the excitement that we're seeing with both [07:01] SPEAKER_00: the users loving the product of these live stream classes that they can actually attend with [07:05] SPEAKER_00: their favorite creators and the creators that we put on the platform being able to connect more [07:09] SPEAKER_00: if they're with their community. This has always been the vision that company is how do you bring [07:13] SPEAKER_00: an influencer closer to the community through technology and the live streaming classes and the [07:17] SPEAKER_00: accountability that comes by way of this virtual studio that Planck Studio represents has been [07:22] SPEAKER_00: really exciting for us and we're only getting started. What's your vision for down the road with [07:27] SPEAKER_00: the company? Yeah, so I mean, that's where it gets really, really exciting with what we're doing [07:32] SPEAKER_00: with Planck Studio is that we see that just continuing to grow of how we connect the community with [07:37] SPEAKER_00: with their influencers that they that they're really drawn towards, that they no longer need to go [07:43] SPEAKER_00: and say, okay, I'm going to sign up for this fitness class that I have to drive towards and [07:48] SPEAKER_00: picks 20 minutes to get to and now we're to work out there in 20 minutes to drive back. I'm [07:53] SPEAKER_00: able to actually just sign up for a class work with my favorite workout with my favorite influencer [07:57] SPEAKER_00: rate and the comfort of my home and get a true boutique experience from the comfort of their home [08:03] SPEAKER_00: or hotel room or wherever they are. So when we think about the vision of what Planck Studio is doing [08:07] SPEAKER_00: is it's making these more high quality workout experiences accessible and we see that platform [08:13] SPEAKER_00: continuing to grow beyond just these live streaming on demand classes but just a full fitness [08:19] SPEAKER_00: experience of how people are actually able to get that and bring into their lives because obviously [08:22] SPEAKER_00: the fitness industry is something that people really value and it continues to grow and we're excited [08:27] SPEAKER_01: to be a part of it. Now in hindsight, what when you look back at what you know now, what kind of [08:36] SPEAKER_01: things would you wish you had known at the time you started the company that you really know now? [08:42] SPEAKER_00: Yeah, I mean obviously there's always something new that can come up every week where you're kind of [08:48] SPEAKER_00: like you're wishing that you've maybe done something differently and what you're learning but [08:50] SPEAKER_00: obviously just moving forward is the best thing to do that especially in a tech world where [08:55] SPEAKER_00: that moves so quickly. I think for us probably one of the biggest things that we've now rectified [09:01] SPEAKER_00: that's really contributing to our success now is really just putting the user the consumer first. [09:07] SPEAKER_00: So Planck's in an interesting position where we're kind of B2B and B2C and that we manage a lot [09:12] SPEAKER_00: of our partner, we influence the relationships and try to make their brand and their company [09:16] SPEAKER_00: successful while still managing the end user and the consumers that are actually at the end of [09:25] SPEAKER_00: a way of a follower of each one of these Instagram influencers that we partner with and I think [09:30] SPEAKER_00: early on we didn't put enough emphasis on just how important each one of these followers really [09:35] SPEAKER_00: work at the end of the day and how much they meet every influencer partner that we work with. [09:39] SPEAKER_00: So we've since learned that lesson and wrapped up things like our support team and user-focused [09:46] SPEAKER_00: copy and messaging and just making sure that we're taking care of them because ultimately in [09:50] SPEAKER_00: the end of the day that's what makes our partners happy and makes Planck happy. So what's the best [09:54] SPEAKER_00: piece of advice you've ever received? Yeah, I mean, tons. I'd say probably the thing that [10:01] SPEAKER_00: we really live by here is what we're trying to implement and create for today is not necessarily [10:07] SPEAKER_00: this solution for tomorrow. So there's been a lot of times where we've just had to, like I said [10:11] SPEAKER_00: earlier, whether that's failing fast or just implement something to help get the job done before, [10:17] SPEAKER_00: knowing that that's not going to be the be all in solutions. So a couple of examples that [10:21] SPEAKER_00: come to mind would be our very first app that we shot. We didn't know if it was the proper method [10:27] SPEAKER_00: of shooting images as opposed to videos, but we knew it would be a little bit quicker to edit and [10:31] SPEAKER_00: get those uploaded. We also knew it would be faster to fly down to Miami and work with our first [10:35] SPEAKER_00: partner and do that shoot with her rather than trying to trust photographer we never work with. [10:40] SPEAKER_00: So we implemented a process pretty quickly of the type of app that we built, which was image-based [10:45] SPEAKER_00: that we control a lot more of and knowing that, hey, that this can change and it ended up doing that [10:50] SPEAKER_00: as we moved into more video-based apps with photography crews that we now trust and work with [10:55] SPEAKER_00: around the world. So just being able to continue to reiterate and not just kind of trust something [11:00] SPEAKER_00: because it's working, but know that there could always be some better way if you can kind of look [11:04] SPEAKER_01: at that to improve. Everybody's got a bucket list these days. What's on top of yours? [11:10] SPEAKER_00: Yeah, we got a ton here at Plank. I'd say the biggest thing when you think about it is, again, [11:14] SPEAKER_00: we're trying to take these massive communities and connect them with their audiences and their [11:20] SPEAKER_00: influencers that they're drawn towards. When you think about one of the biggest influencers that [11:24] SPEAKER_00: has the largest community in the fitness space, somebody that comes to mind is the rock. We feel [11:30] SPEAKER_00: that one day we should be able to offer something pretty compelling to the rock about how you can [11:35] SPEAKER_00: connect more with his community by way of a live streaming, really engaged experience. [11:41] SPEAKER_00: I think we're getting close to doing that. What about on a personal level outside of business? [11:46] SPEAKER_00: Yeah, I think the biggest thing for me is I noticed that when I'm slipping on the personal balance, [11:52] SPEAKER_00: it doesn't bode well for the company or for anybody that I'm surrounding myself with. So, [11:56] SPEAKER_00: you know, although I try to keep that daily practice and try to keep some sort of fitness and [12:01] SPEAKER_00: meditation in my life, I think a big goal for me is just making sure that I'm able to sustain that [12:06] SPEAKER_00: because if that's not something that I'm able to continue to contribute and work towards, [12:12] SPEAKER_01: it's not bode well for anybody. If you weren't doing what you're doing now, [12:16] SPEAKER_00: what kind of a career profession do you think you would be involved in? [12:21] SPEAKER_00: Yeah, I thought about that actually a couple weeks ago because there was a fork in the road when [12:25] SPEAKER_00: we started plank and I was looking at maybe getting some more tech experience before [12:29] SPEAKER_00: founding this and kind of just looked at it as if not now, when and how you start some companies [12:34] SPEAKER_00: before in the past. I mean, Exited Once before, I realized that this is just what I love doing. [12:39] SPEAKER_00: And so, there's other ideas and concepts I've thought about and I've really tried to focus a lot [12:47] SPEAKER_00: on even my own mental health as I'm talking about here and I think there's a lot of people that [12:50] SPEAKER_00: could use that same help and so whether that's something that's not for profit space or the next idea, [12:55] SPEAKER_00: it certainly be something else. And there's a lot of things that plank still yet to do that, [13:00] SPEAKER_00: hopefully we can continue to grow into. [13:02] SPEAKER_00: With book, are you currently reading? [13:04] SPEAKER_00: Yeah, so I actually just finished a book called Just Listen by Mark Goldstein. [13:09] SPEAKER_00: It's actually a really interesting book. He's a negotiator that obviously was a therapist by [13:14] SPEAKER_00: trade but comes in with SWAT teams and deals with the hostage cases and it's just a really [13:19] SPEAKER_00: strong understanding with a lot of depth on how to listen empathy from people and understand [13:26] SPEAKER_00: where they're coming from and that's fascinating read. [13:29] SPEAKER_01: If you had to pick one word to describe yourself, what would it be and why? [13:35] SPEAKER_00: Yeah, and actually, I guess not to piggyback off of that, but it'd probably be empathy. [13:40] SPEAKER_00: I think that's one of the things that I've been fortunate enough to learn a lot in my personal [13:44] SPEAKER_00: life and in my professional life of just how to see somebody see something from somebody else's [13:48] SPEAKER_00: perspective and put yourself in their shoes and I think as a leader that can go a long way, [13:53] SPEAKER_00: just for understanding this situation and what people are thinking and what drives them. [13:57] SPEAKER_01: Now, is there anything right now that's keeping you up at night? [14:00] SPEAKER_01: That's worrisome for you. [14:02] SPEAKER_00: Definitely, the most interesting thing that has been a problem that's hard to sell off because [14:08] SPEAKER_00: it's got so many layers to it. I just feel like you're always just peeling off another one off. [14:11] SPEAKER_00: The onion has been scaling. No longer am I worried about starting a company, building a brand, [14:18] SPEAKER_00: making that profitable, finding a place in the market. Once you've done that, [14:22] SPEAKER_00: scaling a company is really tough and just the decisions you need to make and the processes [14:27] SPEAKER_00: and people you need to find in order to level up. That's something that is just a constant [14:34] SPEAKER_00: reminder at night or any time during the day. [14:37] SPEAKER_01: Outside of Calgary, is there a place anywhere in the world that you enjoy visiting as your favorite [14:43] SPEAKER_00: place? I'm fortunate enough to travel a fair bit, so thankful to have visited a lot of different [14:49] SPEAKER_00: countries and cultures. Probably my favorite place that always comes to mind when you blast [14:53] SPEAKER_00: me that question is Japan. There's numerous reasons on the culture side, the cuisine side, [14:58] SPEAKER_00: the history, everything that's really interesting. From a business perspective, what's fascinating [15:03] SPEAKER_00: about it, a lot of people don't understand is Japan was just shunned from the world after World War [15:08] SPEAKER_00: 2. They didn't have any partners. They didn't take the deal and then the Hiroshima bombing [15:12] SPEAKER_00: happened and obviously didn't have any allies in the East as well. They were kind of in a corner [15:17] SPEAKER_00: for decades there and became this western version of Asia that became really innovative. [15:24] SPEAKER_00: I think creating things like Six Sigma and becoming an automobile manufacturer powerhouse. [15:29] SPEAKER_00: Even today, 23 of the top 40 oldest companies in the world are Japanese. There's just a lot [15:36] SPEAKER_00: that's said about their integrity and how they do business. I find that really fascinating. [15:39] SPEAKER_00: I haven't done a lot of business with Japanese people but I'd be really interested to do that. [15:43] SPEAKER_00: Japan just always retreat intrigues me and I can't wait to go back. [15:47] SPEAKER_01: Do you have a daily routine that you follow almost religiously? [15:52] SPEAKER_00: I'm kind of alluded to it earlier but a big thing for me is I'm lucky enough to have a hammock [15:57] SPEAKER_00: in my house and here in the office. In the morning, I like to make sure I get a meditation in. [16:02] SPEAKER_00: Sometimes I'll just do that on my own or sometimes I'll use an app that helps me depending on [16:06] SPEAKER_00: where I'm at and the rust cycle of that but I'll try to meditate almost every day. [16:11] SPEAKER_00: Then it's really trying to get to the office and get at it. I tend to be thinking a lot before [16:17] SPEAKER_00: I go bed at night about what my next day looks like and that's why that meditation is important for me [16:20] SPEAKER_00: in the morning to set that day up. When I get home from work in the evening, I'll try to get some [16:25] SPEAKER_00: sort of fitness in of either yoga or running or I play a lot of tennis as well and then back to work [16:30] SPEAKER_00: for two or three hours at night before doing all of the next day. [16:35] SPEAKER_01: I'm going to ask you a different question here. Imagine there's a small, beautiful [16:40] SPEAKER_01: tropical island in the middle of the ocean with only one foam booth and no internet. [16:45] SPEAKER_01: Now we're going to drop you off there with no technology at all. At any time you can use the [16:50] SPEAKER_01: foam booth on the island to call the boat to come pick you up. Now how long would you last before [16:55] SPEAKER_01: making that foam call and what do you think you'd be doing on that island? [17:00] SPEAKER_00: To be honest, it sounds like paradise. Yeah, I mean, one of my I love the equator. One of my goals [17:06] SPEAKER_00: in life is to live by the equator at some point. As much as Calgary is beautiful, we're now for [17:10] SPEAKER_00: these four or five months and I'm confident in building a successful tech company here. [17:15] SPEAKER_00: I certainly want to have a chapter in my life that's closer to the sun. [17:20] SPEAKER_00: And yeah, that sounds pretty good to me. So I would imagine myself probably never go into the [17:25] SPEAKER_00: foam booth unless I needed to somehow work a deal with the guy to bring me some supplies to start [17:30] SPEAKER_00: up some sort of coconut stand business or something. It depends of those other people on the island, [17:34] SPEAKER_00: but it sounds like somewhere I'd want to set up shop and make it work. [17:37] SPEAKER_01: Excellent. Is there anything you'd like to leave us with today that I didn't ask you about? [17:42] SPEAKER_00: Yeah, I'd say, you know, probably the biggest thing, you know, when we're talking about business [17:45] SPEAKER_00: and Calgary, particularly in the tech space and the startup space is, you know, we're at a really [17:49] SPEAKER_00: interesting time right now where people are really excited. There's a lot of people that get excited [17:53] SPEAKER_00: about getting into this space and wanting to know where to start and some have some applicable skill [17:58] SPEAKER_00: sets, some don't, and that's all okay. And there's a lot of great ideas and leaders out there. And I [18:02] SPEAKER_00: think what is exciting is seeing more and more people start to rally together and where I'd [18:06] SPEAKER_00: love to see more and feel free to reach out to me because I'm looking for this myself. If anybody's [18:10] SPEAKER_00: listening to this, I'd love to see more people that are down that road, whether having the start [18:14] SPEAKER_00: of the company, exit of the company going through issues like us with scaling and having us connect [18:20] SPEAKER_00: more. One of the benefits of these A-type cities of tech cities around the world is that they do [18:26] SPEAKER_00: have that community where they can go and learn from each other. And although we have a lot of good [18:29] SPEAKER_00: mentorship programs and there are some money here, we need to rally together to get more of that [18:33] SPEAKER_00: confidence both for the investors and for the people coming into the space to get that a little [18:37] SPEAKER_00: bit more cyclical. So, you know, that's the precipice that we're at right now in Calgary, [18:41] SPEAKER_00: that's exciting is I think we're on the verge of doing that and I'd love to connect to anybody [18:45] SPEAKER_01: else that's interested in the same thing. Okay, thanks Colin for being our guest on Calgary's [18:49] SPEAKER_01: podcast today. Awesome. Thanks again for having me. Hey there, thanks for taking the time today to [18:56] SPEAKER_01: listen to Calgary's podcast on Canada's podcast network. We hope you enjoyed the show today. [19:03] SPEAKER_01: Make sure you sign up for our newsletters and write a review for us on iTunes and then connect [19:09] SPEAKER_01: with us on Twitter, Facebook, Instagram, LinkedIn at Canada's podcast. You can also check out what [19:17] SPEAKER_01: other entrepreneurs are doing across the country. See you next time.
