Doing business with the 2nd most consumed beverage on the planet

Episode
Tracy Bell is a corporate exec turned start-up CEO. In 2016, a health scare in the family prompted Tracy...
Key takeaways
- Do the thing that lights you up and that you're good at, especially storytelling and authentic connection, rather than getting lost in business tactics that don't align with your strengths.
- Make your company values and culture central to every decision, especially in hiring and partnerships, because when you drift from them you'll quickly see negative consequences across your team and business.
- Be polarizing and authentic rather than trying to appeal to everyone, because finding your niche and turning some people off means you're attracting the right customers and team members who truly fit.
- Use direct-to-consumer sales channels to build relationships with customers, gather feedback through interviews, and create surprise-and-delight moments that generate powerful word-of-mouth marketing.
- Connect human-to-human by sharing your personal story and just cause beyond the product, because people buy from and champion real people on authentic journeys, not just companies selling products.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_00: From unsolved mysteries to unexplained phenomena, from comedy goal to relationship fails. [00:05] SPEAKER_00: Amazon Music's got the most ad-free top podcasts, included with Prime. [00:10] SPEAKER_00: Download the Amazon Music app today. [00:15] SPEAKER_01: Welcome to Canada's podcast. [00:20] SPEAKER_02: Well, good day, ladies and gentlemen. My name is Rivers Corbett. I am the podcast host at [00:26] SPEAKER_02: Atlantic Canada region, host, and I just wanted to welcome each and every one of you to [00:32] SPEAKER_02: what is going to be a really exciting conversation. I'm here with my friend and my colleague, [00:37] SPEAKER_02: Tracy Bell. Tracy is the co-founder and CEO of Melania T. [00:44] SPEAKER_02: And you know, I was preparing for this conversation and I looked upon her LinkedIn profile and [00:51] SPEAKER_02: it's the fourth paragraph that I really love what describes Melania to me pretty, pretty, pretty, [00:58] SPEAKER_02: pretty, pretty, uh, uh, impactfully. So she says in this, it's a big job asking consumers to imagine [01:05] SPEAKER_02: the most consumed beverage in the world after water in a way that they've never considered it before. [01:13] SPEAKER_02: Fresh frozen versus dry, but the science is compelling. And so I want to dive right into the [01:19] SPEAKER_02: journey of Melania T and talk about that beginning stage because I think somewhere along the line, [01:26] SPEAKER_02: you're not a tea drinker. Are you a tea drinker or not a tea drinker? [01:29] SPEAKER_01: So I wasn't. If you go back, it's good to be with you, Rivers. It's good to be here with everyone. [01:34] SPEAKER_01: And if you go back to our start, I was a four-cup a day coffee girl. Teens was not in my diet. [01:42] SPEAKER_01: It was not part of my daily routine. Absolutely. [01:46] SPEAKER_02: So talk about, did you, did you start with tea before you and your husband started Melania? [01:53] SPEAKER_01: So we, the impetus for us, the things that got us going on all of it, on all of it is there was [02:01] SPEAKER_01: a moment in time and we had a really personal health scare in our family. And as we were working [02:08] SPEAKER_01: through that process and learning about things, we hadn't previously considered like through radical [02:12] SPEAKER_01: damage. Tea kept coming up green tea, matcha, green tea because it's less processed than black tea, [02:19] SPEAKER_01: matcha because you consume it in full. But we didn't want sort of, we didn't care about tea as tea. [02:25] SPEAKER_01: We wanted a food as medicine solution to help facilitate a lifestyle to help promote wellness. [02:31] SPEAKER_01: And so we didn't want sort of a half solution. We learned that the plant was really, [02:36] SPEAKER_01: really nutritious in its raw form. And so we weren't even looking at it as tea. We were looking at it [02:42] SPEAKER_01: as a plant that could help promote wellness and prevent and fight illness. So that's where it started [02:49] SPEAKER_01: for us. And that's probably why we looked at it with a lens that's completely different from the [02:54] SPEAKER_01: rest of the industry because we weren't looking at it for enjoyment. We were looking at it for [03:00] SPEAKER_01: function and it just happens to be really enjoyable when you consume it in its real raw form. [03:07] SPEAKER_02: And so they didn't contribute to the benefit of the health scorer that you were going through? [03:14] SPEAKER_01: Absolutely. So we started, as soon as we started learning these things, we switched to the highest [03:18] SPEAKER_01: quality teas and matcha that were available on the market. While we spent the next three years [03:24] SPEAKER_01: figuring out how we were going to go to market with a process, with a product in a process that [03:30] SPEAKER_01: was different, maximized the antioxidants. So our process, if you will, is patented in Canada [03:36] SPEAKER_01: and in the US for maximizing antioxidants in T-leaf. But to your point, when you pointed out that [03:44] SPEAKER_01: little sentence in talking about my company structure is something we've learned along the way, [03:50] SPEAKER_01: that we didn't think about really out of the gaites. We were like, people know tea is good for you. [03:54] SPEAKER_01: We're going to share it in this novel new way that really maximizes its benefit. [04:01] SPEAKER_01: But didn't occur to us that when I say green tea, you get a picture in your mind's eye, but when I say [04:07] SPEAKER_01: frozen edible tea that you're not going to find in the tea aisle, you're going to find this in [04:13] SPEAKER_01: the freezer and you're not going to see it. You can, you absolutely can. I do every day. But we're [04:18] SPEAKER_01: going to encourage you to throw it in your smoothie and consider it food. All of a sudden, there's no [04:22] SPEAKER_01: image. There's no image that comes into your mind and you're like, right? And there's no frozen tea [04:28] SPEAKER_01: aisle. So where do I find it in the store? And so the work of getting people to consider something [04:34] SPEAKER_01: they've never considered before, even when it's the most consumed beverage in the world, perhaps [04:39] SPEAKER_01: especially when it's the most consumed beverage in the world is our work. And that's the fun part [04:46] SPEAKER_02: for me, but it's an enormous challenge, obviously. Yeah, because you've got a, you've got a [04:50] SPEAKER_02: communications background. And so that would fit in there very nice. So give us some of the [04:55] SPEAKER_02: tricks of the trade. Tracy, what are you doing? You get attention. Oh my gosh. So I, [05:02] SPEAKER_01: this is a continuous journey for me. And I will say that once you start down the road of [05:11] SPEAKER_01: business, sometimes you sacrifice the thing that you love the most because it's not the thing that [05:17] SPEAKER_01: you think your business needs at that moment. For me, it's storytelling. And it was that [05:23] SPEAKER_01: communication piece. And I was like, God, me telling stories and me doing a narrative, even though [05:29] SPEAKER_01: we have this great story to tell, I don't think it's the most important function for me as we try [05:34] SPEAKER_01: and get a product to market and introduce people to it. I think we should go to the tactics, [05:39] SPEAKER_01: the tactics of the trade. Let's work on social this and social that and influencer this and [05:45] SPEAKER_01: paid ad spend that. And that's fine. That'll get you to a certain point. But the thing that I'm [05:52] SPEAKER_01: learning now that I wish I had implemented from the very start one because it would have brought [05:58] SPEAKER_01: more joy to the journey for me. And because I think it would have served my company well, [06:03] SPEAKER_01: it's to do the thing that lights you up that you're good at for me. It is writing, communicating, [06:09] SPEAKER_01: storytelling. That's the thing that like connection lights me up. And I wish I had [06:16] SPEAKER_01: connected deeply and individually from the very start instead of getting lost in what I think [06:22] SPEAKER_01: business should look like. Because now I'm going back and rediscovering that and spending the [06:28] SPEAKER_01: time on it because only now five years after we started, is it crystal clear to me that [06:36] SPEAKER_01: storytelling to answer your question? I think is the most powerful thing we do in terms of the trade [06:44] SPEAKER_01: in order to get get the word out about what we're doing is to not get lost in the tactics, [06:51] SPEAKER_01: but to get really clear about what's the good you want to do in the world. And I don't say that to [06:56] SPEAKER_01: mean we all need to have a global mission. I just mean what's your just cause? What's the thing [07:01] SPEAKER_01: you care about as a side of your product or your service? Like as a human being. And then how can [07:08] SPEAKER_01: you work that into your business? And what I'm learning is that people connect with people. So this [07:15] SPEAKER_01: to go to go full circle is it's a slower, it's a longer, it's not a hockey stick overnight [07:22] SPEAKER_01: method. But when people connect with people, if you become a real person for your company, [07:30] SPEAKER_01: as a founder or as a leader within the organization, that all of a sudden the connections you make and [07:37] SPEAKER_01: the the viral nest of your organization is going to catch fire and you're going to that word of [07:44] SPEAKER_01: mouthpiece that we all desire that is the most powerful form of marketing and sales. All of the [07:50] SPEAKER_01: sudden word of mouth becomes a real thing because people they're vying for you because you're the [07:54] SPEAKER_01: underdog or they're vying before you because you're on this great quest going somewhere and we [07:59] SPEAKER_01: all want to be part of that journey. So that was a really long winded way of saying that the [08:04] SPEAKER_01: piece is what is your story and how can you tell it in a way that's going to connect human to human? [08:11] SPEAKER_02: Well, if we had just this amount of time, I think the podcast would be very successful based on [08:16] SPEAKER_02: what you just said. So good to be here all around. Well, as a CEO of millennia T, you know, tell us [08:26] SPEAKER_02: tell us a bit about could we go to entrepreneurs and we'll cross the country or leaning in. Tell us a [08:31] SPEAKER_02: bit about, you know, those those tips if you want to call them running a successful business from [08:41] SPEAKER_02: the outside and it's always successful from the inside out. It's always sometimes there's the [08:46] SPEAKER_02: whole in air. But the fact is is that there's still some some things that you would have experienced [08:51] SPEAKER_02: along the journey in the last five years that have been very important to implementing or not [08:56] SPEAKER_02: doing again in regards to your company. Can you talk about some of those? Yeah, so I think early on, [09:05] SPEAKER_01: we think about the things that we all know, right? You need to have your values and your mission and [09:11] SPEAKER_01: your big, harry audacious goals. And we all say those things, but then I think we get away from them [09:17] SPEAKER_01: in the figuring out how to go to market strategy. Making sure you've got a product that is [09:22] SPEAKER_01: resistant, scalable, or you've got a service that that works and checks the boxes. But [09:28] SPEAKER_01: what I'm learning now that we're a little bit further into it is that I made decisions that [09:36] SPEAKER_01: perhaps did not align fully with the values that I said I held in those early days because I was [09:42] SPEAKER_01: trying to get somewhere and I was trying to follow a formula that I thought you needed to follow [09:48] SPEAKER_01: in business. Now we're going back and we're like, no, no, no, company culture values, those things [09:55] SPEAKER_01: that sound so slewfy. They actually, if you put them at the center, when you get off side of them, [10:04] SPEAKER_01: and I think we all probably do. But as long as those are at the forefront of your decision making, [10:10] SPEAKER_01: when you get off side of them, you realize it quickly. And then as soon as you realize that you're [10:15] SPEAKER_01: like, oh, this decision, this hiring decision perhaps is off side with the culture that I have, [10:22] SPEAKER_01: and I can see it's going to compromise the rest of my team fix it, fix it, fix it, or we are [10:29] SPEAKER_01: partnering with this new supplier, but something feels off with that supplier because they need to be [10:35] SPEAKER_01: a fit as well to the kind of company that you're building because these days, the entire supply chain [10:41] SPEAKER_01: straight from your producer manufacturer, if you're in a product business, straight through to the [10:47] SPEAKER_01: end consumer, have to be a fit. And I'm learning that it's okay not to be everything, [10:54] SPEAKER_01: that everyone, that if you're living your authentic self as a business, you are going to be polarizing [11:01] SPEAKER_01: to some people. And if you're not polarizing, if you're not off putting to a certain group of people, [11:06] SPEAKER_01: then you're probably not, you're probably being trying to be too, too much of everything to everyone [11:14] SPEAKER_01: instead of getting in your niche. And when you get in that niche, I think that's where you start [11:18] SPEAKER_01: to see the real traction, and that's where your business takes off. How do you bring the message [11:24] SPEAKER_02: of your values and your mission to your partners and to your staff, your teammates? [11:32] SPEAKER_02: What's the strategy you use to make sure that it's just not words on paper? [11:37] SPEAKER_01: So I think if we've done a good job of that, then when we're going out and looking for staff [11:46] SPEAKER_01: and they're applying, we're going to give them something that's going to tell them about our company, [11:52] SPEAKER_01: so that when they read that document, because that document's like our vision, it talks about what [11:58] SPEAKER_01: we stand for, it talks about where we're going, it paints a picture of the future. And when they apply [12:03] SPEAKER_01: for a job, and we send that back to them, they're either going to see themselves in our company and [12:09] SPEAKER_01: be a hell yes, or they're going to read that and be like, oh, oh no, and it's going to turn them [12:15] SPEAKER_01: right off. And so that's okay. And that's okay. And that's the thing is all okay. It's not about [12:23] SPEAKER_01: liking or disliking, it's that you're just not a fit for everyone, and that's just fine. [12:30] SPEAKER_01: And so the part of clearly communicating who you are, what you believe in, and painting a picture [12:37] SPEAKER_01: of the future that you're headed toward, will attract or repel people before they start with you. [12:45] SPEAKER_01: The other part that has worked really well for us is our people that we have, if you're in the [12:50] SPEAKER_01: early stages, your small team, then your own staff are going to live a certain, they're going to live [12:57] SPEAKER_01: your brand online. And so when you scope me out on LinkedIn or on social media, as well as the [13:03] SPEAKER_01: rest of my team, because it's clear who works for us, you're going to get a real sense of whether [13:07] SPEAKER_01: you fit or not. And the other thing that we do is we don't suggest it's not just me who makes [13:13] SPEAKER_01: hiring decisions. It's other people so that I believe they should see the value, see your values [13:23] SPEAKER_01: in real life as soon as they walk into your space, if it's a physical space. And if it's not, [13:30] SPEAKER_01: it should be really clear when you jump on a call, my team's going to look different than other [13:34] SPEAKER_02: teams just because of the tone that we have. So, do you with your team, do you help them [13:43] SPEAKER_02: write their LinkedIn profile as an example, or do you say go write it and then let me check it out. [13:50] SPEAKER_01: No, so neither of those, neither of those, because if I've brought on the right people, [13:59] SPEAKER_01: I'm going to read theirs and I'm going to want to feel something from that and be like, oh, Becca, [14:03] SPEAKER_01: I love that. Let me apply it because I believe fully that what she's putting out on social is going [14:10] SPEAKER_01: to be aligned with what we are. So, I don't even need to check it. That's so cool. That's so cool. [14:18] SPEAKER_02: I'll be your team now. From Unsolved Mysteries to unexplained phenomena, [14:23] SPEAKER_00: from comedy goal to relationship fails, Amazon Music's got the most ad free top podcasts, [14:28] SPEAKER_00: included with Prime. Download the Amazon Music app today. [14:35] SPEAKER_02: We're eight. Nice. Nice stuff. [14:38] SPEAKER_02: Eight today. Nice size. Nice size. All based out of St. John and Brunswick, by the way, [14:42] SPEAKER_02: ladies and gentlemen, for those people who are wondering where in the great region of Atlanta, Canada, [14:47] SPEAKER_02: that Lenny is based in, based out of St. John doing the world, to see, that's awesome stuff. [14:54] SPEAKER_02: Talk about, if we could, Tracy, let's talk about your online sales strategy [15:02] SPEAKER_02: and your distributors or your partnership strategy. Let's dive into that one first. [15:06] SPEAKER_02: First thing, because you're into the Sylvie's stores, how did you get that to happen for other [15:12] SPEAKER_02: people that are leaning in and saying, okay, how do you make that happen? Yeah, yeah. So, if you're in [15:17] SPEAKER_01: the C.P.G. or the Food and Beverage game, then getting big account is something that doesn't happen [15:31] SPEAKER_01: that you have the right distributor partner because an account like Sylvie's or an account like [15:37] SPEAKER_01: Loblaws, your big guys and account like full food, they have preferred distributors that they [15:42] SPEAKER_01: want to work with. So, making sure that you've got the right partner that links in well with who [15:46] SPEAKER_01: they like to do business with is part of it. In my safe sales broker, which is an external sales [15:55] SPEAKER_01: agent that speaks on behalf of your company, the reason you have one of those is they know that [16:00] SPEAKER_01: buyers really well and buyers are like, they're like protected in big grocery and retail and I [16:07] SPEAKER_01: expected some other industries. They're not super active in public spaces and they they hide their [16:14] SPEAKER_01: tags when they're at trade shows because everyone wants to like, yes, them and pitch them all the time. [16:21] SPEAKER_01: And so that's the benefit of a broker is usually they spent the time to create those connections and [16:27] SPEAKER_01: to make those relationships. They know the game usually better than the brand owner. So that's [16:31] SPEAKER_01: a tactic to get into groceries or sometimes you just luck out and I believe fully is luck. I think [16:40] SPEAKER_01: that Lady Luck shows up with preparation meets opportunity and so there are times where you're [16:46] SPEAKER_01: just going to pick up the phone, you're going to call someone and you're going to get through or [16:50] SPEAKER_01: they're going to find you through another connection. And so I really do think that connections and [16:55] SPEAKER_01: using a tool like LinkedIn to build your network and your professional relationships is really valuable. [17:03] SPEAKER_01: And then if you swap to the online side, so we do 80% of our business comes in the retail space, [17:12] SPEAKER_01: the wholesale, the distributor sales and then about 20% of our business is online. Online is a [17:17] SPEAKER_01: challenge for companies that are temperature sensitive. We are we're a frozen product but super [17:22] SPEAKER_01: valuable because that's how you get your direct line into the consumer. That's how you learn [17:28] SPEAKER_01: about your artisan demographic. That's how you figure out who's the person who's going to be an [17:33] SPEAKER_01: everyday consumer of my product or service and how can I learn about them? How can I figure out [17:40] SPEAKER_01: what's important to them? How can I get feedback from them? We did over the last three or four [17:45] SPEAKER_01: months. We did over 400 interviews directly with customers to learn and to get through. [17:52] SPEAKER_01: And you can only do that when you've got a line into your customer, i.e. an e-commerce sale and [17:58] SPEAKER_01: that's where you can make the that's where you can go and above to surprise and delight consumers. [18:03] SPEAKER_01: I think surprise and delight in the process. Everyone has a certain expectation of how purchasing [18:07] SPEAKER_01: online will go. And so I think my friend, Gare Maxwell, who we're doing a project with, he's the [18:13] SPEAKER_01: author of Big Little Legends, great great resource. He says when everyone digs, you zag. If you have a [18:20] SPEAKER_01: certain expectation of how it's going to go online, let's find a way to surprise and delight you [18:25] SPEAKER_01: and to give you something extra personal, which is going to create a word of mouth experience. So [18:32] SPEAKER_01: you're going to want to tell people about this neat experience that you had with a brand such as [18:37] SPEAKER_02: ours or any others. Very interesting. That's very interesting. I'm a big big fan of that [18:43] SPEAKER_02: is egg when everybody else digs and so so it's good for Gare. I don't know if he thought it was [18:49] SPEAKER_02: first or me, but as long as it's getting used, that's the main thing right? I don't [18:54] SPEAKER_01: live it. I feel like I've heard you say that before. I know. So when you say it, I'm like, no, [19:00] SPEAKER_01: he doesn't say it. He doesn't say that. I say that. That's yours. I take it back. That was just my [19:05] SPEAKER_02: most recent reference. Gare's a good man. He says as long as it's being used, that's the key. [19:11] SPEAKER_02: Is it so there's so much truth behind that. So talk a bit about the next five years for [19:18] SPEAKER_02: millennia based on the same John. And if you can talk a bit about how you, you know, what's your [19:25] SPEAKER_02: what's your overall impression of doing business in Atlanta, Canada? That would be great too. [19:30] SPEAKER_02: But yeah, what's the next best stuff for you folks? So interesting that you mentioned that. I just [19:36] SPEAKER_01: happen to have some little bottles here that just happened to be in the front of me because we [19:41] SPEAKER_01: produced them yesterday. So for us, we are in a phase of innovation. So frozen edible tea [19:48] SPEAKER_01: cubes is my primary product. Now we're looking at how can we still do something super novel and new, [19:57] SPEAKER_01: but expand on it, collaborate with other companies. So this company, Super Fruit Peoray, [20:02] SPEAKER_01: another Atlantic Canadian company based in Montague, T.E.I of all places. Over, over, healthy products. [20:11] SPEAKER_01: So looking at other super food companies who have really cool missions and direct lines into [20:18] SPEAKER_01: consumers that are interesting to us, taking frozen tea and showcasing it in different ways that [20:25] SPEAKER_01: still add value and increased convenience is good for us, certainly in terms of geography. So the [20:31] SPEAKER_01: two big ones are products extension. So growing our innovation and the second one is new new [20:38] SPEAKER_01: geographies and a sales channel. So expanding we have plans to be in the US in the coming months. [20:45] SPEAKER_01: I'm in Philadelphia in the coming weeks at the big health food show there. And so finding out the best [20:54] SPEAKER_01: market to take our innovation and scale it in a new geography. We have great distribution, [20:59] SPEAKER_01: great partners in Canada now. So that's the next step. And just continuing to tell the story [21:08] SPEAKER_01: so I'm not out to sort of fix some big global problem. There is no health crisis that I'm trying to [21:16] SPEAKER_01: like avert. I want to, for my reason for being is I want to family by family person by person, [21:26] SPEAKER_01: human being by human being, impact people's way, lives in a way that makes them feel more energetic. [21:35] SPEAKER_01: Have more energy field better because of what they've put in their body so that they can have better [21:41] SPEAKER_01: moments and by having better moments they can connect more meaningfully with the people to do [21:47] SPEAKER_01: the things that are important to them. And so just continuing to get the word out and tell the story [21:52] SPEAKER_01: and do business with incredible people. We have partners in Sri Lanka. We source from the [21:57] SPEAKER_01: mountains in central Sri Lanka and there's this incredible farmers cooperative led by a woman, [22:03] SPEAKER_01: which is in that part of the world that's going through an economic crisis like they never [22:08] SPEAKER_01: have before. Like there's some pretty special things there. And so meeting amazing people, [22:13] SPEAKER_01: getting to learn from them. I see myself as a bit of a tutor. I'm not an expert. And I'm not a [22:21] SPEAKER_01: student in that I want to meet incredible people. I want to learn what they have to teach me. And [22:25] SPEAKER_01: then I want to share it because why I'm going to absorb it better. And do there's so much goodness [22:30] SPEAKER_01: to be able to create and communities in which to share it. Yeah, that's so cool. I love the [22:39] SPEAKER_02: the community piece. And let's bring it down to a smaller community. What do you and your family [22:43] SPEAKER_01: talk about around the kitchen table? Oh my gosh. So right now we talk about [22:50] SPEAKER_01: the summer and how we want the summer to come back and we wish it were longer. [22:54] SPEAKER_01: Um, we're just like everyone else. We are diving into what are the what's the weekly schedule [23:02] SPEAKER_01: look like? What extra curriculars look like? We've got a 15 year old and it's 12 almost 12 year old. [23:08] SPEAKER_01: So we're very much on with our teenager figuring out what are you curious about? What are the [23:15] SPEAKER_01: things that you can start to get involved in to develop some passion? Our son is very much [23:20] SPEAKER_01: into these. So we spend a lot of time talking about these and these wax and honey [23:26] SPEAKER_01: around the table. So that's so cool. I don't know. I don't know how good an answer that is. [23:32] SPEAKER_02: But that's what comes up here. That's the answer. It's stuff that's important to the family. [23:36] SPEAKER_02: You're still doing the customer service business, even with your kids. And that's pretty cool stuff. [23:41] SPEAKER_02: Always. Well Tracy, this has been an amazing conversation. Thank you so much for being on the [23:46] SPEAKER_02: Canada's podcast today. Can you just give us, you know, what is what is the website address to [23:52] SPEAKER_02: get a hold of millennia? And also how do people hang out with you? Yeah, for sure. So my company [23:58] SPEAKER_01: website is triple w dot millennia t dot com. So m i l l e n n i a e a dot com. Um, my cell phone [24:08] SPEAKER_01: is 506 8660049. I say that not to be funny, but people have been so good with giving me their time. [24:20] SPEAKER_01: And, you know, entrepreneurs, helping entrepreneurs. If anyone ever needs to pick up the phone [24:25] SPEAKER_01: and have a quick conversation, that's how you get me. And I'm Tracy dot ballot millennia t dot com. [24:30] SPEAKER_02: That's so beautiful. Thank you so much, Tracy. It's a real privilege to continue to have the [24:35] SPEAKER_02: opportunity to talk to you. And yeah, if you could just hold on for just a quick second at the end, [24:41] SPEAKER_02: I just got one or two things I got to get from you. So everybody, this is Tracy Bell. She's the [24:45] SPEAKER_02: co-founder and CEO of millennia t and just run an amazing story. So you're building the story, [24:53] SPEAKER_02: you're telling it. And actually now you're starting to, I'm saying, shine, the rough edges so we can [25:00] SPEAKER_02: all better understand it and the story that you're on. So thank you for everything you're doing [25:04] SPEAKER_02: in our community and to for health and all those kinds of wonderful things. And we'll look forward [25:11] SPEAKER_02: to the next time. Thanks for the good duty to rivers. Thank you. Bye everyone.
