Robert Phelps

Episode
Robert Phelps, President of Canadian operations with SilverChef, who has teams established across Canada responsible for supporting Dealer Partners...
Key takeaways
- When entering a new market, start with flexible workspace options and plan for two to three years of growth before committing to a permanent location to minimize costly relocations.
- Building strategic partnerships with industry associations, dealers, and relevant organizations is essential for establishing brand recognition in a market where you're unknown.
- Focus on your organization's purpose and values rather than just what you do, as this creates meaningful differentiation and attracts the right customers and partners.
- Develop the ability to lead through ambiguity and filter the constant flow of information to make sound business decisions in today's data-saturated environment.
- Maintain high energy and discipline as a leader, especially in startup or growth phases, because executing on opportunities requires both physical stamina and consistent follow-through.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_01: It's VanCouver's podcast on the Canada's podcast network. [00:12] SPEAKER_02: Hello everyone, I'm Angela Faye, Hub Builder and co-host of British Columbia's Podcasts. [00:19] SPEAKER_02: Part of the Canada's podcast network, your source for great insights from entrepreneurs [00:23] SPEAKER_02: from across Canada. [00:25] SPEAKER_02: We talked entrepreneurs who are making it happen here so you can listen, discover, and engage. [00:31] SPEAKER_02: Robert Fils, president of Canadian Operations with Silver Chef, who has teams established [00:36] SPEAKER_02: across Canada, responsible for supporting dealer partners in industry bodies to deliver [00:41] SPEAKER_02: business value with flexible equipment rental and finance lease funding solutions across [00:46] SPEAKER_02: the hospitality sector. [00:47] SPEAKER_02: Those supporting customers, including restaurants, cafes, motels, hotels, clubs, coffee [00:54] SPEAKER_02: roasters, butchers, bakers, you name it, even franchisees. [00:58] SPEAKER_02: To date, Silver Chef has partnered with over 2500 Canadian hospitality businesses. [01:04] SPEAKER_02: So welcome, Robert, to the show. [01:06] SPEAKER_00: Hi, Ancest, a lot of people here. [01:09] SPEAKER_02: Yeah, absolutely. [01:10] SPEAKER_02: And one thing that we share in common, of course, is a bit of Aussie Heritage, Aussie [01:16] SPEAKER_02: Lead. [01:17] SPEAKER_00: Absolutely. [01:18] Speaker UNKNOWN: [01:19] SPEAKER_00: The Australian Heritage in both of us. [01:22] SPEAKER_02: Tell us a little bit about yourself. [01:24] SPEAKER_02: Robert, where are you from? [01:26] SPEAKER_02: Give us the details on your current business. [01:29] SPEAKER_00: So look, in relation to my background, obviously, Australian, but now I've been in Canada for [01:35] SPEAKER_00: a number of years and for our business here in Canada, or for our main office here in [01:40] SPEAKER_00: Vancouver for now five years. [01:42] SPEAKER_00: So Silver Chef, Silver Chef is a purpose driven, dedicated financial year to the hospitality [01:48] SPEAKER_00: sector. [01:49] SPEAKER_00: Our purpose as an organisation is to help people achieve their dreams within the hospitality [01:54] SPEAKER_00: sector. [01:55] SPEAKER_00: We provide access to working capital via equipment rental and finance lease that helps businesses [02:01] SPEAKER_00: within the hospitality sector to start an adventure or expand their current operations, [02:07] SPEAKER_00: update existing equipment that they're operating with or modify, how they currently run and [02:13] SPEAKER_00: how they currently operate. [02:15] SPEAKER_00: Our unique offering shares you equipment risk with the customer for the first 12 months [02:19] SPEAKER_00: and then it enables them to either purchase the equipment, return the equipment or extend [02:24] SPEAKER_00: their rental into a finance lease arrangement and that provides them that pathway to ownership [02:29] SPEAKER_00: of the equipment over the following two to three years. [02:33] SPEAKER_02: Nice. [02:33] SPEAKER_02: So there is a rent-owned component there too? [02:36] SPEAKER_00: Absolutely. [02:36] SPEAKER_00: So it's rental and then there's that pathway to ownership. [02:39] SPEAKER_00: So yes, rent to own. [02:41] SPEAKER_02: Robert, I'm curious. [02:41] SPEAKER_02: So did Silver Chef start in Australia? [02:45] SPEAKER_00: Yes indeed. [02:46] SPEAKER_00: So Silver Chef did start in Australia. [02:48] SPEAKER_00: It started in Australia 32 years ago. [02:50] SPEAKER_00: We are in three countries. [02:53] SPEAKER_00: So we are in Australia and 15 years ago moved into the New Zealand market and five years [02:59] SPEAKER_00: ago we moved into the Canadian market. [03:02] SPEAKER_02: Ah, three great countries. [03:03] SPEAKER_02: Of course. [03:04] SPEAKER_02: Now question, the Canadian operations, how long ago did that start up? [03:08] SPEAKER_00: We started in Canada five years ago. [03:11] SPEAKER_02: Okay. [03:12] SPEAKER_02: I mean, I'm not going to go back as early as the founding of Silver Chefs. [03:17] SPEAKER_02: You probably weren't there either, but in regards to the Canadian side of the operation, [03:23] SPEAKER_02: did you need financing to start this arm and how did that evolve? [03:28] SPEAKER_00: Yes. [03:29] SPEAKER_00: I mean, we are an organisation. [03:31] SPEAKER_00: We provide working capital that we invest directly into the hospital hospitality sector. [03:36] SPEAKER_00: So hence capital was essential and it's essential for us as an organisation. [03:41] SPEAKER_00: We established ourselves within the Canadian market with finance as well as support from the [03:46] SPEAKER_00: Australian operations and equity investors. [03:49] SPEAKER_00: So as a start up, entering into any new market is that requirement for capital is important [03:56] SPEAKER_00: to be able to support the operations of the business. [03:59] SPEAKER_00: And then also being able to progress the business to a point of a break even and making money [04:03] SPEAKER_00: as well. [04:05] SPEAKER_02: Fantastic. [04:06] SPEAKER_02: What is the long-term vision for Silver Chef here in Canada? [04:09] SPEAKER_02: What will the company look like in the future? [04:11] SPEAKER_02: Do you see yourself expanding into other areas beyond your current three countries? [04:17] SPEAKER_00: Yes, that's a really exciting part. [04:18] SPEAKER_00: And as we spoke about Silver Chefs currently in three countries and Canada is our newest. [04:24] SPEAKER_00: Our long-term vision remains continued to support the growth and sustainability of the Canadian [04:30] SPEAKER_00: hospitality sector. [04:32] SPEAKER_00: And then the opportunity to expand beyond Canada into the United States. [04:36] SPEAKER_00: So our long-term vision is to have ourselves established across four countries, [04:41] SPEAKER_00: Australia, New Zealand, Canada and the United States. [04:44] SPEAKER_00: And as we do that, expand what we do as an organisation around our purpose as well. [04:51] SPEAKER_00: Silver Chef is a social enterprise or a benefit called B Corporation, which is focused [04:56] SPEAKER_00: around business for good. [04:58] SPEAKER_00: So being able to put back into the community for what we do as an organisation as well, [05:03] SPEAKER_00: focused around planet people and profit. [05:06] SPEAKER_00: And so at the same time, as we continue to grow and expand, how do we help people with our [05:10] SPEAKER_00: partners like Opportunity International Community, help people out of poverty on a global basis, [05:16] SPEAKER_00: as well as what we can do locally with partnerships that we have here in Vancouver, [05:20] SPEAKER_00: the Better Life Foundation and the Greasy Spring Supper series. [05:24] SPEAKER_00: It's here in Vancouver and it helps the homeless and looks to improve their life as a whole. [05:30] SPEAKER_02: Wow, fantastic. [05:32] SPEAKER_02: So five years ago, you moved Silver Chef to Canada where you currently call Vancouver [05:36] SPEAKER_02: home, which is fantastic. We're super excited that you chose British Columbia as your head office. [05:42] SPEAKER_02: So location, location, location, Robert, what are the biggest benefits from having the [05:48] SPEAKER_02: company here in British Columbia? [05:50] SPEAKER_00: The biggest benefit being new into a market is the fact that you're new and you're bringing [05:57] SPEAKER_00: new value to a business, new value to the province, into the city. [06:02] SPEAKER_00: And for us, looking to create new value throughout the hospitality sector across Canada. [06:08] SPEAKER_00: I mean, I love it when I hear from customers and spend time with them and they talk about, [06:12] SPEAKER_00: we couldn't have started, we couldn't have started our dream in the hospitality sector without [06:16] SPEAKER_00: Silver Chef. And it's just wonderful here to hear that we can support people with that dream [06:20] SPEAKER_00: that actually starting a business or expanding their business with even the hospitality sector itself. [06:25] SPEAKER_00: And what a great location in Vancouver and across BC and the rest of the country because the [06:30] SPEAKER_00: industry is just so vibrant. [06:32] SPEAKER_02: Tell us a little bit about and we need to be candid here because it's not all roses and [06:39] SPEAKER_02: rose petals. What are some of the tougher things or challenges for our listeners if you were [06:44] SPEAKER_02: considering setting up to your head office here in BC? [06:48] SPEAKER_00: Okay. Some of the biggest challenges I think actually correlates directly with the benefit [06:55] SPEAKER_00: side of things. It's ultimately you've got to build a brand and be able to create your business [07:02] SPEAKER_00: within a market where you're not known. And they are big markets that you've got to be able to [07:08] SPEAKER_00: get a brand profile established. And as you build the brand, you've got to start to create [07:13] SPEAKER_00: relationships and partnerships. So the one area that has been a really key focus for us is [07:18] SPEAKER_00: those strategic partnerships. And I'm building those out within the market. So within Vancouver and [07:24] SPEAKER_00: in our other locations across Canada, a valued dealer market that actually provides the equipment [07:29] SPEAKER_00: to the hospitality operators. Then strategic partnerships with the likes of restaurants, [07:35] SPEAKER_00: Canada association and the Canadian Franchise Association where a lot of the hospitality operators [07:41] SPEAKER_00: have relationships with and that enables that creation of a brand profile. So that's the challenge. [07:47] SPEAKER_00: It's whilst you're new, you're entering a new market. You've got to be able to get that rich [07:51] SPEAKER_00: and then finding that's the challenge and finding the right strategic partnerships and relationships [07:56] SPEAKER_02: to help with that. So okay, that's great segue. Knowing what you know now, if you were to start [08:02] SPEAKER_02: all over again, what are some of the things that you would do from the beginning if you were to start [08:07] SPEAKER_00: all over again? Yeah, look at it. That's a great question, right? We all learn from our experiences. [08:14] SPEAKER_00: And one of the things that Canada is such a large market and the opportunities are immense. So do you [08:19] SPEAKER_00: go broad across all the cities or do you actually become quite targeted? And in doing that, as you do [08:26] SPEAKER_00: that, you've also got to understand and look at, well, what's my growth and ensure that your planning [08:31] SPEAKER_00: goes beyond simply one or two years? Because as your business grows, so do all your property needs. [08:37] SPEAKER_00: Starting with something that is a more flexible option, which might be something like shared workspace, [08:43] SPEAKER_00: and then you can spend time finding the right location that will accommodate your business for [08:47] SPEAKER_00: the many years. So Vancouver is such a great city and has so many great, fantastic locations. So [08:53] SPEAKER_00: choosing the right location for your business when the time is right to be able to minimise future [08:58] SPEAKER_00: disruption, be able to minimise cost as a cost of relocating as you continue to grow when you build [09:04] SPEAKER_00: success is quite fundamental. It's quite a financial impact on your business. [09:08] SPEAKER_00: Have you had any relocation challenges? Yeah, well, that's the thing. We move three times. [09:16] SPEAKER_00: We're within Vancouver and we're in a wonderful location on Homestreet. But we've had to [09:21] SPEAKER_00: relocate the businesses. We've continued to grow and that's disruptive. You've got to [09:25] SPEAKER_00: reallocate all your systems or your employees and update all your records. And there's a cost [09:32] SPEAKER_00: that comes with that obviously as well. So it is a challenge. Robert, just a little [09:36] SPEAKER_02: answer. What were the motivations for the moves? What were the triggers to finally find your [09:42] SPEAKER_00: landing place now in downtown? The triggers were one location. We wanted to be obviously in the [09:51] SPEAKER_00: heart we're downtown. We wanted to be around. We're a good portion of the the vibrant industry is [09:55] SPEAKER_00: within the hospitality sector, as well as the partners that we operate with as well. The other [10:01] SPEAKER_00: component was having the right size for future growth of the business and that's the element [10:06] SPEAKER_00: where we had to continue to relocate, we won premises and then into the next. So if we'd started [10:11] SPEAKER_00: with something that was a little bit more of a co-working space and there's lots of those options [10:16] SPEAKER_00: that are available within Vancouver and across Canada and start there and then look at your future [10:21] SPEAKER_00: planning to make sure that your premises are large enough to accommodate your future growth. [10:25] SPEAKER_02: In hindsight, what sort of time frame do you think would have accommodated that start up [10:31] SPEAKER_02: where you can co-work your space, let's say, where you can add on your staff or extra offices as [10:36] SPEAKER_02: you need them. What kind of time frame would have suited that start up time? It is determined upon [10:42] SPEAKER_00: growth right, obviously. A couple of years, two to three years for sure. You're right downtown, [10:47] SPEAKER_02: Vancouver. Do you live at downtown Vancouver as well? Living in Kitsolano. Oh, okay. [10:53] SPEAKER_02: Anyway, I mean, Kitsolano, knowing the areas of very trendy, funky little area downtown, of course, [10:59] SPEAKER_02: and you describe the heart of downtown Vancouver. That's one area that's just fantastic, in my opinion. [11:05] SPEAKER_02: But I think we do some of our best work outside the office. Is there a place in Vancouver, [11:10] SPEAKER_02: maybe close to where you live or work that you love to explore, where you recharge, get inspired [11:17] SPEAKER_00: about life or business? I've probably got a number of places actually because it's [11:23] SPEAKER_00: there's different locations or different demands throughout a week as well. And so before we got [11:28] SPEAKER_00: free go to places where I got time to think and time to plan. And the first would be [11:35] SPEAKER_00: the customers and the hospitality sector itself, but it's so vibrant and passionate. So the [11:41] SPEAKER_00: opportunity to be able to spend with our customers, interacting, listening to their business dreams, [11:47] SPEAKER_00: enjoying a meal, enjoying some wine of them, always inspiring. And Vancouver has so many great [11:53] SPEAKER_00: restaurants and cafes, whether it's downtown or it's on four full Broadway. There's just so many [11:59] SPEAKER_00: venues and it's just a great way to be able to interact and just hear from them and that's inspiring [12:04] SPEAKER_00: in itself as to then how we can support for the future. So that would be that's certainly one of my [12:10] SPEAKER_00: go to places. The other would be it's probably not as inspiring as certainly the first one. I spent a [12:17] SPEAKER_00: lot of time traveling, so I spent a favorite time on a plane across the country as well. And that [12:22] SPEAKER_00: that does create great reading time, great thinking time opportunity to be able to get up to date [12:29] SPEAKER_00: with information and content and just some go through various port processes about planning and [12:34] SPEAKER_00: where I'm heading from a business perspective. Finally, I love to surf part of the Australian [12:40] SPEAKER_00: background. So I don't get a lot of opportunity at this stage in Canada and Vancouver. I find [12:47] SPEAKER_00: it therapeutic and relaxing and it's great thinking time. So in the opportunities there, [12:51] SPEAKER_02: I try and capture that as well. You know that you talk and you mentioned passion a lot in relation [12:58] SPEAKER_02: to hospitality. The hospitality sector, do you think hospitality entrepreneurs in particular [13:05] SPEAKER_02: have to be weird or wired differently or unique in a positive way? No, I don't think so. In my [13:12] SPEAKER_00: mind, on entrepreneurs, it's all about the passion. Their passion was something new, they want to [13:18] SPEAKER_00: make a difference. So no, I don't think so. It's more around the individual and their passion for [13:23] SPEAKER_02: what they're doing. And is there something about a hospitality sector entrepreneur that, [13:31] SPEAKER_02: would you say they need to take greater risks or what are some of the fuel that drives those [13:38] SPEAKER_02: entrepreneurs in the sector in particular from your observation? What I love about the entrepreneurs [13:45] SPEAKER_00: and operators within the hospitality sector is they're just creative, they're creative people. [13:52] SPEAKER_00: A cafe, a restaurant, it's like a theatre. What they produce is an art with their coffee, their [14:00] SPEAKER_00: cuisines, the whole atmosphere within the venue as well. It's that creativity that comes out of [14:07] SPEAKER_00: the operators, which is what I love. Beautiful, I totally agree with you. [14:11] SPEAKER_02: Are you reading any books or watching any TV series that you think relates to entrepreneurial [14:19] SPEAKER_02: suits and would you recommend to any of our listeners? Again, flying around the country a fair bit as [14:26] SPEAKER_00: well, I'm normally carrying around or have reference to some form of business book or leadership [14:31] SPEAKER_00: book that I'm carrying around in the briefcase and generally I like to try and get a few chapters [14:36] SPEAKER_00: in or read a few pages and there's certainly there's two general go-tos that I fall back on at [14:41] SPEAKER_00: different stages as I'm trying to just recollect back on parts of business or other thought processes. [14:47] SPEAKER_00: And one would be certainly in business itself a book by Simon Seneca, which is start with why. [14:54] SPEAKER_00: What I love is the aspect of what he calls out there. It doesn't matter what you do, it matters [14:59] SPEAKER_00: why you do it. And I think that's true to purpose in business. It's that element of it matters [15:06] SPEAKER_00: why you do what you do. And I think that shines through in the hospitality sector as well, again, [15:12] SPEAKER_00: that passion, that creativity and why the operators are within the industry. That'll be the first one. [15:19] SPEAKER_00: And I think the second one is it's more of a people or leadership book. It's called The Secret. [15:24] SPEAKER_00: What great leaders know and do by Ken Blanchard and Mark Miller. There's a great word in there [15:30] SPEAKER_00: and it's called Cults and it's an acronym that relates to see the future, engage and develop [15:37] SPEAKER_00: others, reinvent continuously, value results and relationships and the last ones around in [15:43] SPEAKER_00: body and embodying the values. And I think that's great in sites as well because the [15:49] SPEAKER_00: hospitality sector, it's a large employer of people and it's creating the right environment [15:54] SPEAKER_00: for employees within the industry, which then flows out through to all the guests that are in the [15:59] SPEAKER_00: venue and as part of that experience as well. I mean, they're great insights in both books for [16:04] SPEAKER_00: whether you're starting business, growing your business, or just constantly looking to reinvent. [16:10] SPEAKER_02: Robert, if you weren't working as head of Canadian operations for Silver Chef, what would you be [16:16] SPEAKER_00: doing? Yeah, that's a great question. Maybe surfing, but I'm going down to do that forever in a [16:23] SPEAKER_00: day, but that would be fantastic. I've always enjoyed helping business and people in business. [16:30] SPEAKER_00: So I wasn't at Silver Chef and if I wasn't surfing, I'd be somehow advising or consulting, [16:38] SPEAKER_00: or looking to help people be successful in their business. [16:42] SPEAKER_01: Do you have a favourite word quote or sentence that you like to use? [16:47] SPEAKER_00: Word quote, I've got a couple of words that [16:50] SPEAKER_00: you regularly refer to as purpose and values. And these two words define who we are individually [17:00] SPEAKER_00: and who the business or organisation are or what they stand for as well. So a couple of areas [17:07] SPEAKER_00: around, ensuring that the organisation's purpose and as well as the values of the individual and [17:14] SPEAKER_00: the organisation come through to regularly talk to those two words. Is there any sort of sentiment, [17:22] SPEAKER_02: word or sentence that just greets on you or urges you that you don't like to hear? [17:27] SPEAKER_00: Yeah, it's impossible. You know, I always feel like those words are said too easily and people are [17:35] SPEAKER_00: giving out some time before they're tried. And that's what I do love about the hospitality sector. [17:41] SPEAKER_00: It's again, it's passion, it's creativity, operators their commitment to wanting to be successful [17:48] SPEAKER_00: and just create an experience for their customers because they have a passion. And you don't hear that [17:54] SPEAKER_00: much and that's why I hate hearing those two words. It's impossible. [17:57] SPEAKER_02: Because really everything is possible. Yeah, I agree. Yeah. Robert, how about on a practical basis? [18:03] SPEAKER_02: What are some online or offline tools that you use? Maybe two or three of the top ones that you [18:08] SPEAKER_00: use on a daily basis? Well, I guess from the key one for me is that lovely device, the iPhone [18:15] SPEAKER_00: that we carry around in our pockets or in our hands as well. I'd just be lost without it, right? [18:21] SPEAKER_00: Very start of the day. It sets the day with the alarm going off to kick off the day if I'm not [18:33] SPEAKER_00: able to have a look at the weather updates that are on there, the news that are coming through. [18:39] SPEAKER_00: So the iPhone absolutely critical thing. It seems to be the compass of every minute of the day. [18:45] SPEAKER_02: Absolutely. What about the first hour of the day? What time do you get up in the morning? What's [18:50] SPEAKER_02: that kick off routine look like to get you motivated? It used to be really consistent in Australia [18:57] SPEAKER_00: because of the weather conditions, but it changes a little bit throughout the year in Canada. [19:03] SPEAKER_00: I generally like to rise around about 5, 5, 30 or all six depending upon the time of year and [19:10] SPEAKER_00: the colder months when the days are shorter, it generally starts with breakfast, get organized, [19:15] SPEAKER_00: make my way into the office or to the airport if I'm traveling and look to start the day. [19:22] SPEAKER_00: If I'm traveling, I generally like to get to the gym and get some time on the treadmill to start [19:29] SPEAKER_00: the day to kick off lively. And then once I'm in the office or just before the first meeting, [19:35] SPEAKER_00: I also like to take a bit of a traditional approach. I do like to pick up the paper, [19:41] SPEAKER_00: pick up the globe and mail and I do like to sit down and have a coffee and have a bit of a [19:46] SPEAKER_00: read as to what news is being updated. That's generally the start to the day. [19:53] SPEAKER_02: If you had to pick one or two words to describe yourself, Robert, what would they be in [19:58] SPEAKER_00: the way? An energetic and disciplined. On that side, I'd like to stay healthy, I'd like to stay fit [20:07] SPEAKER_00: and like to get lots done. Keeping the energy levels as high as possible is really important to me. [20:15] SPEAKER_00: And the other one is just like the entrepreneur's, business people as a whole, things need to get [20:23] SPEAKER_00: done and if you're a startup or you're entering a new market, there's always lots of work to get [20:28] SPEAKER_00: done. It needs high energy, needs discipline and it's got to have that ability to execute on the [20:32] SPEAKER_00: initiatives and the opportunities which are there which are critical. So keeping it highly disciplined [20:38] SPEAKER_02: and energetic. What about top one or two things on your inspired lifeless? So this is potentially [20:46] SPEAKER_02: related to work and career but also perhaps to life over the next let's say two years. [20:54] SPEAKER_00: Over two years. Okay. I'd love to in the bucket list run the New York marathon at [21:03] SPEAKER_00: each point in time and probably not doing enough training right now but we need to step that up [21:09] SPEAKER_00: a little bit but also that would be something you'll love to be able to tackle in the next couple of years. [21:15] SPEAKER_00: And opportunity to surf in the maldives with ears on the list and a wine tour with my family [21:22] SPEAKER_00: through France with Ethan. Fantastic. And Northern hemisphere is probably going to be a little [21:28] SPEAKER_02: easier to do as well. Awesome. A couple of fun questions for you. You know if there was a tropical [21:34] SPEAKER_02: island just off of PG and you know you're used to island living but there was one phone, no [21:40] SPEAKER_02: internet. The only thing you could use the phone for was to call somebody to come pick you up [21:44] SPEAKER_02: but you don't have a computer and know your daily use of us of an iPhone is now off-limit. [21:51] SPEAKER_02: How long would you last there Robert and what would you do while you were there? [21:56] SPEAKER_00: Well I'm probably having severe anxiety attacks and no more phone yet. [22:00] SPEAKER_00: I'm giving out the iPhone I would imagine. So I'd have to occupy myself but [22:04] SPEAKER_00: gee if there was a surfboard there I think that'd be okay for a few days. I could probably occupy [22:10] SPEAKER_00: myself on the basis that I had a surfboard and catch a few waves but I don't think it'd take too long [22:14] SPEAKER_00: before before I start to miss my wife and my daughters and I'd be making a call within a couple [22:20] SPEAKER_02: of days for sure. Fantastic. Is there any advice that you've received that's really stuck with you [22:25] SPEAKER_02: that you can pass on to entrepreneurs throughout Colombia? One of the best pieces of advice I've ever [22:33] SPEAKER_00: received was just the ability to be able to manage your business and leave through ambiguity [22:41] SPEAKER_00: and if you're conscious of that and in today's world because information flow is everywhere today. [22:48] SPEAKER_00: The iPhone, the papers, internet there's just a fountain of information that's constantly [22:54] SPEAKER_00: available or coming at you. Do you already be able to leave through and manage and run your [22:58] SPEAKER_02: business through and make the right decisions? Well and how can listeners get a hold of you [23:03] SPEAKER_02: and is there anything else you'd like to add before you leave us today? [23:07] SPEAKER_00: Look I'd like to say firstly thank you for the opportunity to be able to catch up and share [23:12] SPEAKER_00: some of my insights as well. I can be contacted on my email on rfilps at silverchef.ca or on LinkedIn [23:20] SPEAKER_00: or what I'd love to be able to leave with you as well if anyone would be interested in looking at [23:26] SPEAKER_00: the the local B Corp community within Vancouver or across Canada please reach out on that front [23:32] SPEAKER_00: and look at lovely opportunity to meet at one of those events as well. Fantastic. Thanks Robert [23:37] SPEAKER_02: for joining us today I look forward to some discipline and energy sharing with you in the future. [23:44] SPEAKER_02: And fantastic thank you. Hey there thanks for taking the time today to listen to British Columbia's [23:51] SPEAKER_02: podcast on the Canada's podcast network. We hope you enjoyed the show today. Make sure you sign [23:56] SPEAKER_02: up for our newsletters and write a review for us on iTunes. Connect with us on Twitter, Facebook, [24:02] SPEAKER_02: Instagram, LinkedIn or at Canada's podcast.com. You can check out what other entrepreneurs are doing [24:09] SPEAKER_02: across the country. I'm Angela Faye. See you next time.
