Kathy Yuen

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[00:00] SPEAKER_01: It's Calgary's Podcast on the Canada's Podcast Network.
[00:18] SPEAKER_00: Hello, this is Mario Tonigüzi coming to you today with Calgary's Podcast, a member
[00:23] SPEAKER_00: of Canada's Podcast Network.
[00:25] SPEAKER_00: Where we talk to the entrepreneurs who are making it happen here in the city of Calgary,
[00:30] SPEAKER_00: Alberta.
[00:31] SPEAKER_00: Kathy Yun is president of Phase One Design with offices in Calgary and Vancouver.
[00:39] SPEAKER_00: It's a residential design firm specializing in custom luxury homes for acreage estates,
[00:45] SPEAKER_00: intercity developments and large-scale renovations.
[00:48] SPEAKER_00: Welcome to the show Kathy and thanks for taking the time today to be here for our listeners.
[00:55] SPEAKER_01: Hi, Mario. First of all, thank you so much for having me on the show. I am so excited to be here.
[01:00] SPEAKER_01: I love what this podcast is about, you know, the whole entrepreneurial theme and everything.
[01:05] SPEAKER_01: So thanks again, I'm really excited.
[01:07] SPEAKER_00: Tell us a little bit about yourself Kathy, where you're from and what your business is all about.
[01:12] SPEAKER_01: Yeah, I sure love to do. So first of all, I am born and raised in Calgary, Alberta.
[01:19] SPEAKER_01: So I know I'm kind of a rare breed because I still am in Calgary frequently.
[01:24] SPEAKER_01: My formal education was at SAIT in Calgary as a textual technologist.
[01:29] SPEAKER_01: The very beginning of my career, what I did was I was actually working in construction project management.
[01:35] SPEAKER_01: So what that means is I was working on site every day, running trades,
[01:39] SPEAKER_01: working directly with them, running the bit, the project, and basically just doing the construction side of things.
[01:46] SPEAKER_01: Throughout that experience, I found that there were things that would like literally drive me crazy
[01:50] SPEAKER_01: about the construction drawings that, you know, we're kind of just headed off to me and somebody would say,
[01:56] SPEAKER_01: okay Kathy and your team, go build this.
[01:59] SPEAKER_01: So things that we would find about those drawings sometimes were that, you know,
[02:03] SPEAKER_01: a lot of the things that we got weren't actually buildable or in some cases the designs that were
[02:08] SPEAKER_01: really structurally efficient, which ended up costing our client money.
[02:12] SPEAKER_01: And the list just kind of goes on. So throughout that experience, don't get me wrong, it was a great experience.
[02:16] SPEAKER_01: I loved it. But what I saw was I actually saw an opportunity to make it better.
[02:21] SPEAKER_01: And I thought, you know, if I was just the one doing the drawings or doing the design,
[02:25] SPEAKER_01: this is kind of how I do it. So after a lot of contemplation, I ended up making the
[02:31] SPEAKER_01: really tough decision to quit that job. And I founded Phase One Design in 2006.
[02:39] SPEAKER_01: It was a hard decision because at the time, that was what I thought was my dream job.
[02:43] SPEAKER_01: And it was. I worked really, really hard to actually get that job.
[02:46] SPEAKER_01: But yeah, Phase One Design was founded. And we were going to be better.
[02:50] SPEAKER_01: I was 26 years old back then. I had zero business background at all.
[02:56] SPEAKER_01: But I was fiercely determined to just make it happen. So my vision from day one was to build an
[03:03] SPEAKER_01: amazing custom home design company. We were going to design some amazing homes. We're going to
[03:08] SPEAKER_01: track amazing clients and we're going to build an amazing team. So, you know, and I thought, well,
[03:12] SPEAKER_01: how hard could that possibly be, right? So as with all startup businesses, it wasn't an easy journey.
[03:19] SPEAKER_01: There was a lot of ups and downs. There was literally blood sweat and tears throughout those years.
[03:25] SPEAKER_01: But as I said, I was really determined to make it work. Failure was never an option in my mind.
[03:31] SPEAKER_01: So I slowly built a team. We slowly built our client base.
[03:35] SPEAKER_01: Slowly grew the company and fast forward today to today. Here, you know, 13 years later.
[03:41] SPEAKER_01: I'm really proud to say we've designed over 500 custom homes across Canada. And we actually now
[03:47] SPEAKER_01: have studio locations in Bo and Cougar and Calgary. And our design works be nominated for over 22
[03:52] SPEAKER_00: awards and one over 14 awards. Did you need financing to start the company?
[03:58] SPEAKER_01: So to be honest, I was so young when I started my company. I didn't even know that was an option.
[04:02] SPEAKER_01: I know that sounds really silly, but it's the truth. So no, we actually bootstrapped the company
[04:08] SPEAKER_00: from day one. Okay. Now, do you, looking ahead, what are your vision for the company going forward
[04:16] SPEAKER_01: in any expansion plans? Yeah. So we definitely have a long-term vision. I'm really, really big on
[04:22] SPEAKER_01: strategic planning and just regularly setting both short-term and long-term goals.
[04:28] SPEAKER_01: So our long-term vision really includes to continue what we're doing today. And basically,
[04:35] SPEAKER_01: just building on that and just constantly improving our level of customer service, our product,
[04:40] SPEAKER_01: and our designs. We want to grow our client base and market share. We really clearly define
[04:44] SPEAKER_01: what that nourish, but kind of the coals on its version is again, just to continue to build in
[04:50] SPEAKER_01: both of our Calgary and Vancouver markets. And we're really focused this year on building our
[04:54] SPEAKER_01: internal infrastructure, just to support scaling the company. It's really important to both me and
[05:00] SPEAKER_01: my team that as we grow, we're not losing kind of the boutique feel of what we do. The personalized
[05:07] SPEAKER_01: client service in our industry is super important. So we don't want to lose sight of this. And
[05:13] SPEAKER_01: I'm really just not willing to compromise in that area. And just continuing to build our team,
[05:17] SPEAKER_01: our team's really, really important to us. So just building on that in terms of expansion plans,
[05:22] SPEAKER_01: we haven't quite made the actual formal announcement yet, but right now currently in the planning
[05:27] SPEAKER_01: phases of expanding a third location into the Toronto market. So how more to come on that as we
[05:34] SPEAKER_00: progress? Cool. Tell me a little bit about the biggest benefits you see for being an entrepreneur
[05:40] SPEAKER_00: in Calgary. First of all, what are some of the good points? And maybe some of the tough
[05:46] SPEAKER_01: challenges that you face as being here in Calgary? Yeah, for sure. So I think Calgary overall is just
[05:53] SPEAKER_01: an amazing city to do business. And I love Calgary. Hands down, I think the best thing about doing
[05:59] SPEAKER_01: business in Calgary is the people. So there are so many other entrepreneurs in Calgary, so many
[06:04] SPEAKER_01: smart business people and just people who just decide to go for it. So being able to connect with
[06:09] SPEAKER_01: those people, sharing ideas with them, and just really creating meaningful relationship with those
[06:14] SPEAKER_01: people, I think is really great. For any aspiring entrepreneurs out there, I just always like to give
[06:21] SPEAKER_01: the advice of going out there and finding your tribe, maybe joining a mastermind, and if you can't
[06:26] SPEAKER_01: find one, just start your own. Do it yourself, right? So for example, I have a group of what are now
[06:32] SPEAKER_01: like some of my really close friends where we have regular breakfast meetings, we meet for breakfast,
[06:37] SPEAKER_01: share ideas, things like that. And I would say that really, really powerful support network to have.
[06:44] SPEAKER_00: We do some of our best work outside the actual office environment. Is there a place in Calgary
[06:50] SPEAKER_00: where you like to go maybe to recharge, get inspired, maybe just think about your business?
[06:57] SPEAKER_01: Yeah, absolutely. So I love, love, love, love, our Rocky Mountains. We're so lucky to have those
[07:03] SPEAKER_01: so close to us. So very specifically, I'm not sure if you're familiar with this Mario, but there's
[07:08] SPEAKER_01: highway 40, the drive that's kind of, it's between Longview and Highway 1. That is probably one of
[07:14] SPEAKER_01: the most beautiful drives I've ever seen in my life, and it's like a really short run of the city,
[07:19] SPEAKER_01: and it's just a great way to recharge. And I think the driving time too forces us to get off our
[07:25] SPEAKER_01: phones and like, you know, actually do some thinking, which is actually very rare in today's world.
[07:28] SPEAKER_01: So driving through beautiful scenic up that I think is, that's my way of just kind of getting
[07:35] SPEAKER_00: away from it all. I have a hypothetical question for you. Imagine if you were to start all over again,
[07:41] SPEAKER_00: and you just move to Calgary, but this time you don't know anybody, knowing what you know now,
[07:47] SPEAKER_00: what would you do and how would you do it to start all over again as an entrepreneur?
[07:52] SPEAKER_01: Hmm. So that's a, that's actually a really great question. I feel like I've like been here recently
[07:57] SPEAKER_01: when we actually expanded to Vancouver. So what I would do is I would, if I were to start all over
[08:05] SPEAKER_01: again, I would emphasize the planning stages. Like so basically like plan it all out before you
[08:10] SPEAKER_01: actually jump into it. I always like to take like a long term goals at that, work backwards,
[08:16] SPEAKER_01: and really break it down into 12 month goals. And then I always do what I call 30, 60, 90 day
[08:20] SPEAKER_01: planning, which is basically breaking it down into really granular format where you can say,
[08:26] SPEAKER_01: in the next 30 days, here's exactly what I do. And you know when you're actually taking those things
[08:31] SPEAKER_01: off your list, that it is actually very much aligned with your long-term goal. So you're always
[08:36] SPEAKER_01: making progress, no matter how small it is, it's just little incremental steps.
[08:40] SPEAKER_00: What does the first hour of your day look like when you get up in the morning? Do you have a specific
[08:45] SPEAKER_00: routine or ritual that you follow to get you motivated? Yeah, absolutely. I actually love mornings.
[08:51] SPEAKER_01: They're actually really, really precious to me. I make a point to really try not to open my
[08:57] SPEAKER_01: email at all. First hour I really spend on just reflecting on what I'm going to be doing that day,
[09:03] SPEAKER_01: any challenges I might run into and just how I'm going to execute everything I need to do that day.
[09:09] SPEAKER_00: Now do you think entrepreneurs have to be weird or unique, but in a positive sort of way,
[09:16] SPEAKER_01: or just why are you differently? That's an awesome question. Love it. So to be honest,
[09:23] SPEAKER_01: I just think every human being in general is a little bit weird or unique, like in a way like you
[09:28] SPEAKER_01: said, but that's what makes us all interesting and awesome. So entrepreneurs are just like normal
[09:34] SPEAKER_01: people. So yes, we're also weird and unique in our own ways, but I do definitely think that if
[09:41] SPEAKER_01: you're to put a whole bunch of watches, you can put yours into one room, you would find a common
[09:45] SPEAKER_01: thread. And so first of all, I think they just all have a vision and they go for it.
[09:51] SPEAKER_01: Then when they start doing it, they just really persist even if they fail over and over again,
[09:57] SPEAKER_01: you know, they just in the face of failure, they might fall down, but they just get up and they
[10:01] SPEAKER_01: just keep doing that until it gets done. And sometimes that can be really hard to do. Failure
[10:08] SPEAKER_01: really makes I think entrepreneurs stronger and that's how I think entrepreneurs view failure.
[10:14] SPEAKER_01: They realize that failures are just as important as their successes. And they use what they've
[10:19] SPEAKER_01: learned from their failures at just course and then they just keep going. And then I think another
[10:26] SPEAKER_01: really good and important trait of a successful entrepreneur is that they're not afraid of hardware.
[10:33] SPEAKER_01: You know, I think there's zero substitute for hard work. Entrepreneurs, they execute, they get
[10:38] SPEAKER_01: things done. Usually it's a spend of saying no to something more fun, like, you know, for example,
[10:44] SPEAKER_01: going on a vacation or sleeping in on the weekends or going out for dinner with your friends and
[10:49] SPEAKER_01: family. But that's okay. And entrepreneurs are okay with this. Most of them don't even think twice
[10:54] SPEAKER_01: when they make those decisions. But it's really this persistence and hard work that ultimately
[10:59] SPEAKER_01: pays off and really makes them successful in the long run. Are there any books you're reading right
[11:05] SPEAKER_00: now? And are there any books you can recommend to aspiring entrepreneurs?
[11:12] SPEAKER_01: Yes, absolutely. I love reading. It's amazing how much knowledge you can actually gain from
[11:17] SPEAKER_01: reading. And I would attribute reading to, you know, most of the business knowledge I have today
[11:22] SPEAKER_01: or a good chunk of it. So right now, I'm usually reading a few books at a time or listening to
[11:28] SPEAKER_01: a few books at a time. So right now, I'm really into clockwork. Clockwork is by Mike. I can never say
[11:34] SPEAKER_01: his last name, Mike. I'm not even going to try Mike. We're going to call him. It's about
[11:39] SPEAKER_01: creating systems and processes for your business. And I'm always looking to make sure that
[11:44] SPEAKER_01: we're, our business is getting better and evolving. And I'm reading this book because it talks about
[11:50] SPEAKER_01: how to do that and using it as a tool to help scale your business. The second book I'm reading right
[11:55] SPEAKER_01: now is called Culture Trump's Everything. So my team needs a lot to me. I really, really truly
[12:01] SPEAKER_01: believe that a company's success is really tied to the, uh, their team. So that's why I've always
[12:08] SPEAKER_01: focused on, you know, kind of building a really, really great culture. And I'm currently reading this
[12:12] SPEAKER_01: book because I just want to even get better at creating that culture and becoming a good leader
[12:17] SPEAKER_01: for my team every day. I could not think, uh, there's a lot of people who know this last book.
[12:23] SPEAKER_01: Built to last. I, uh, kind of do a rotation of Jim Collins built to last and, uh, good to great
[12:29] SPEAKER_01: every few years and just as the refresher to my face that I would, uh, recommend for any entrepreneur
[12:34] SPEAKER_01: out there that I think they should read is traction by Gina Wickman. I read this book,
[12:39] SPEAKER_01: covered a cover multiple times. It outlines what they call an entrepreneurial operating system.
[12:44] SPEAKER_01: And it's essentially it's a road map for just creating for structure for your company and it
[12:48] SPEAKER_01: really helps you to define and achieve your goals. Uh, and then profit first by, uh, again,
[12:53] SPEAKER_01: it's by Mike M. We'll call him because I can't pronounce his last name. So a lot of entrepreneurs,
[12:58] SPEAKER_01: I think they jump into a business which is great, but a lot of, uh, I just don't have a financial
[13:03] SPEAKER_01: background. So the concept of how to run your financials is very tough, um, especially when
[13:07] SPEAKER_01: you're just starting out. So this book recognizes that and, um, it just gives a really simple,
[13:12] SPEAKER_01: but really powerful way to manage your cash flow and solve the cash flow is at most businesses have.
[13:20] SPEAKER_01: Um, this is one book that I wish I discovered this book sooner in my career, but it's a highly
[13:24] SPEAKER_01: recommended read for any entrepreneur and even season to business owners. Are there any online
[13:30] SPEAKER_00: or offline tools that you use on a daily basis? Uh, yes, absolutely. Um, there's three things that
[13:38] SPEAKER_01: I could not live without, uh, and are always with me. My phone, my laptop, and a notebook.
[13:46] SPEAKER_01: I think my phone and laptop are pretty straightforward and they're obvious that these are the
[13:50] SPEAKER_01: workhorses that support my day. And I always carry a notebook with me. Um, and yes, like a super
[13:55] SPEAKER_01: old school of paper notebook. Um, I love how with a notebook, you can just kind of jot down ideas
[14:02] SPEAKER_01: quickly, keep organized. Uh, don't get me right. I love technology, but um, this is one area where I
[14:08] SPEAKER_01: am old school. There's just something about when you physically write something down in, um,
[14:13] SPEAKER_01: with a pen and paper, your brain just kind of stirs differently. And I think it's really powerful
[14:17] SPEAKER_00: to, uh, just organizing yourself. How do you balance your work with your personal life? Um,
[14:25] SPEAKER_00: and how do you relax and not think about work? And are there any activities in Calgary that you love
[14:30] SPEAKER_01: to do? Uh, yeah, absolutely. I actually think that your downtime is just as important as your uptime.
[14:36] SPEAKER_01: So when you reach, reach hardest, you can just execute better and faster and just like at a higher
[14:42] SPEAKER_01: level, and you're just a better person for, you know, everybody around you. So it's really important
[14:47] SPEAKER_01: to take care of yourself. I actually emphasize this a lot. So, um, I, I actually balance my work,
[14:52] SPEAKER_01: uh, life balance by what do I call sprints? So what it is, it's like all, I'll go for, you know,
[14:57] SPEAKER_01: weeks at a time where, you know, I'm not really taking breaks and I can, I can do that because
[15:01] SPEAKER_01: every few weeks, what I do is I literally just take two days. I turn everything off, my phone,
[15:07] SPEAKER_01: my email, I usually do this over a weekend. So nobody really notices. I'm not missed that much.
[15:12] SPEAKER_01: And I book these days off in advance in my calendar. And it's just me time. I literally just do
[15:16] SPEAKER_01: whatever I want. So whether it's like, you know, sleep on on the weekends or making breakfast together
[15:20] SPEAKER_01: or with my husband, visiting a friend, whatever it is that I want. Um, and at first, it's really hard
[15:27] SPEAKER_01: to do. It takes a lot of discipline not to check your emails on the weekend. But after you do it a
[15:31] SPEAKER_01: few times, it's amazing. It literally changes your life and it's such a simple thing. Um, and after
[15:35] SPEAKER_01: this two day recharge, I'm like, good to go for another few weeks and operating at maximum capacity.
[15:42] SPEAKER_00: Okay, you've got me convinced I'm going to do that in my own life.
[15:46] SPEAKER_01: Yeah, you should. Let me know how it goes. I'm excited to hear your results.
[15:50] SPEAKER_00: Hey, if you weren't doing what you do now, what would you like to do for a profession?
[15:55] SPEAKER_01: Oh my goodness. Um, that is a great question. I actually never really thought about that too much.
[16:01] SPEAKER_01: I hope you have questions, but you have really good questions.
[16:03] SPEAKER_01: So I really love the design work and what I do now. Um, but if I was this industry,
[16:09] SPEAKER_01: I would still to want to do something that utilely utilizes my business skill sets.
[16:14] SPEAKER_01: Perhaps like working with a startup company to help them get off the ground.
[16:18] SPEAKER_01: Um, it would be a new adventure, you know, uh, exciting. When were I think I would bring a really
[16:25] SPEAKER_01: strong skill set to the table? Um, I've accumulated a ton of business knowledge over the years.
[16:30] SPEAKER_01: I've been through that startup phase almost twice. You know, I'm kind of a counting Vancouver
[16:35] SPEAKER_01: as like round two of that. Um, and then I would just love the challenge of doing something
[16:39] SPEAKER_00: completely different and new. Okay. Is there a job that you would not like to do at all?
[16:46] SPEAKER_01: Um, yeah, I think I would go absolutely crazy if I had to do the same thing over, over again,
[16:52] SPEAKER_01: petted the bleak day in and day out and like where, you know, my career growth was capped.
[16:57] SPEAKER_01: That would just drive me bananas. If I'm not growing, I just get really, really bored.
[17:03] SPEAKER_00: In business, is there a favorite word, quote phrase, sentence that you'd like to use?
[17:10] SPEAKER_01: There is. Everything happens for a reason. So business can like literally be a roller coaster and,
[17:17] SPEAKER_01: as I know, it can have its ups and downs. Um, and sometimes when things get really bad,
[17:22] SPEAKER_01: it's, it's really hard to see that light at the end of the tunnel. But when you look back,
[17:26] SPEAKER_01: you say to yourself and you say, Oh man, like if that never happened to me, I literally
[17:30] SPEAKER_01: would not be where I'm at today. Um, and I wouldn't know what I know today. So usually the worst
[17:35] SPEAKER_01: experience gives you the most valuable knowledge. So, uh, everything happens for a reason I really
[17:39] SPEAKER_00: think is true. On a flip side, is there at least favorite word or sentence you don't like to hear?
[17:46] SPEAKER_01: Yes. Um, those words, I don't even like saying them, but it's, it cannot be done.
[17:52] SPEAKER_01: I believe there's always a way. There always always is a way. Uh, you just need to be creative and
[17:56] SPEAKER_01: think outside the box. Uh, come up with a solution and there's normally always a way to
[18:02] SPEAKER_00: think done or achieve a goal. So speaking of words, is there one or two words that you can use
[18:08] SPEAKER_01: to describe yourself? What would they be and why? So I think the word that comes to mind is determined.
[18:16] SPEAKER_01: I'm very goal oriented. Once I set my mind on to something, I just want to go for it.
[18:21] SPEAKER_01: Sometimes like two of fault. Um, I just keep trying at it until it actually happens. Uh, and then
[18:27] SPEAKER_01: maybe the second word would be stubborn. Sometimes I can be really stubborn too. I don't like to hear
[18:33] SPEAKER_01: no four or down. Sorry. I always think there's a way. Is there anything that keeps you up at night?
[18:38] SPEAKER_01: And so yeah, like so for the longest time, I mean, you used to get really stressed out every time
[18:43] SPEAKER_01: there was an issue with a business and like I would literally say up to all hours of the night to
[18:46] SPEAKER_01: try to fix it. And then the next day, it showed up at the office on, you know, two or three hours
[18:50] SPEAKER_01: of sleep and like a ton of coffee and caffeine. Um, but now what I realized is when you do that,
[18:57] SPEAKER_01: you're just trying to get through the day because you're so sleep deprived. I wasn't functioning at
[19:01] SPEAKER_01: my best. So, you know, I was making mistakes. I wasn't 100% for my team and I was making bad decisions.
[19:08] SPEAKER_01: So all of this just would cause more issues and then you would lose more sleep. And then it just
[19:13] SPEAKER_01: becomes a vicious cycle. So now what I actually do is I'm actually really disciplined in making
[19:17] SPEAKER_01: sure I get enough sleep most of the time anyways. Um, and so here's what I do now. So if there's
[19:22] SPEAKER_01: days where I have an outstanding issue that I'm dealing with, like, and it's stressing me out,
[19:28] SPEAKER_01: I write it in my notebook and then I block time in my calendar the next day to deal with it.
[19:34] SPEAKER_01: And then that way I know I can like get a good night's sleep and then I know I'm going to wake up and
[19:38] SPEAKER_01: deal with it in the morning. I'm not going to forget and then I can stress less about it. It doesn't
[19:42] SPEAKER_01: give me up and then I get a really good night's sleep. What's on your inspired life list or bucket list?
[19:50] SPEAKER_01: Oh, bucket list. I love bucket list. Okay, so I have lots, but I'm just going to share top three. So,
[19:56] SPEAKER_01: I retire my parents. I love my parents' death. They've really helped me get where I am today and
[20:00] SPEAKER_01: just just through support. I want to get my pilot's license because I just think that would be
[20:06] SPEAKER_01: really cool. I love flying. And I want to kind of go do an adventure. I want to go travel to
[20:13] SPEAKER_01: like a third world country and like go build a house for other people. Just, you know, have that
[20:18] SPEAKER_01: experience in terms of like how other people live. Do you have any advice that you may have
[20:23] SPEAKER_00: received over the years from people that you can pass on to entrepreneurs? Oh, geez. Yeah, you know,
[20:30] SPEAKER_01: so many, but I'll kind of narrow down to the top three. So the first one would be just be a sponge
[20:37] SPEAKER_01: for knowledge. Read as many doses you can, learn as much as you can. That'd be number one.
[20:43] SPEAKER_01: The second one is surround yourself with people that are smarter than you. You know, I use
[20:49] SPEAKER_01: always say I want to be the dumbest person in the room. So because that's how you learn and
[20:54] SPEAKER_01: gradually just through connecting with other people. And this includes hiring people smarter than
[20:59] SPEAKER_01: you. I will never hire somebody onto my team that isn't smarter than me in at least one, if not more
[21:04] SPEAKER_01: areas. And time is your most valuable possession. So learn how to use it wisely and protect it
[21:11] SPEAKER_01: fiercely. I know people talk about time management all the time, but like really, really like that's
[21:16] SPEAKER_01: what the one thing in life that we can never replace or get more of. So just learn how to use it
[21:21] SPEAKER_00: wisely, like I said. Okay, a different question for you here. There's a small tropical island just
[21:27] SPEAKER_00: off of Fiji that only has one phone booth with no internet. We're going to drop you off there and
[21:34] SPEAKER_00: you won't have a computer or smartphone tablet, any kind of a device. You can use the phone booth
[21:39] SPEAKER_00: located there anytime to call the boat and we'll come pick you up right away. How long would you
[21:45] SPEAKER_00: last before you made that call? And what would you do while you were there? Oh my goodness. Oh, I love
[21:52] SPEAKER_01: that scenario. So Mary, are you saying that you're setting me to this island like when? When? When?
[21:56] SPEAKER_01: When do you want to go? So they're very practical side of me says I should probably at first just go
[22:05] SPEAKER_01: food, water, and shelter. And if only just to be able to stay there for a longer period of time.
[22:10] SPEAKER_01: So definitely I'd probably go do that first. But then this sounds like such a fun adventure.
[22:14] SPEAKER_01: This sounds awesome. I would probably go explore the island, have some beach time and really just
[22:20] SPEAKER_01: enjoy my time without any electronic devices. I'd probably think about work and business at some
[22:26] SPEAKER_01: point. But yeah, I love you. I love alone time because it gives you lots of time to think and
[22:30] SPEAKER_01: reflect, come up with new ideas. But that's actually a social person. Like I crave being around
[22:37] SPEAKER_01: other humans and I love that social interaction. So I think I would eventually get lonely and
[22:42] SPEAKER_01: bored and I would go find that phone booth. Hopefully I'd be able to find it after
[22:46] SPEAKER_01: island trekking. And I'd wander around people again. So how long would I last? I don't know,
[22:52] SPEAKER_00: one, maybe two weeks, ish. Okay. Kathy, how can our listeners get a hold of you? And is there
[22:59] SPEAKER_00: anything you would like to add before you leave us today? I guess first I just want to say thank you
[23:06] SPEAKER_01: so much, Mary. It's been awesome being on this podcast. I just kind of want to close off with saying
[23:11] SPEAKER_01: that if you are an entrepreneur out there or business owner or an aspiring entrepreneur,
[23:16] SPEAKER_01: the biggest thing is persistence. Like don't give up on your dreams, follow your dreams,
[23:20] SPEAKER_01: anything is possible. It really, really just takes determination and hard work.
[23:25] SPEAKER_01: Viewers can find me or sorry, listeners can get in touch with me through my email. It's Kathy
[23:31] SPEAKER_01: with a K at phase design dot that's phase the numeral one design dot com or our website is www.phase1design.com.
[23:41] SPEAKER_00: Thanks Kathy for being our guest on Calgary's podcast. I've learned a great deal about you and
[23:47] SPEAKER_00: your business and I'm sure our listeners have as well. Thanks Mary. Hey there, thanks for taking
[23:53] SPEAKER_00: the time today to listen to Calgary's podcast on Canada's podcast network. We hope you enjoyed the
[24:00] SPEAKER_00: show today. Make sure you sign up for our newsletters and why do we view for us on iTunes and then connect
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