Building a 50-year legacy in Winnipeg

Episode
Sandy Shindleman, Founder and Chairman of Shindico, is an advisor and asset manager for several Canadian Pension Funds and...
Key takeaways
- Success in business comes from spending less than you make, investing carefully, and paying all bills before they're due while maintaining strong relationships with people.
- Building longevity requires patience and treating everyone with respect regardless of their position, as demonstrated by taking time for all people and helping others succeed first.
- In slow-growth markets like Manitoba, focusing on building a bigger tax base through development and job creation is more valuable than seeking quick returns.
- Vertical integration and self-performing construction work provides greater cost certainty, attention to detail, and quality control when developing your own properties.
- Strong succession planning involves building a professional management team and creating room for the next generation while founders transition to more strategic chairman roles.
Transcript
Full transcript page · Interactive episode
============================================================ TRANSCRIPTION WITH SPEAKERS ============================================================ [00:00] SPEAKER_01: Welcome to Canada's Podcast. [00:05] SPEAKER_01: Hello, I'm Mario Tonigus, [00:07] SPEAKER_01: the managing editor of Canada's Podcast. [00:10] SPEAKER_01: Joining me today on Winnipeg's Podcast is Sandy Chinoeman, [00:14] SPEAKER_01: who is president of Chindico based in Winnipeg. [00:17] SPEAKER_01: Thanks so much for joining us today, Sandy. [00:20] SPEAKER_01: Thanks for having me, Mario. [00:22] SPEAKER_01: All right, so you folks are celebrating an important year for the company. [00:30] SPEAKER_01: 50 years in business, tell me a little bit about that, [00:34] SPEAKER_01: how it started and we'll go from there, Sandy. [00:39] SPEAKER_02: Well, we started in Portisville, Perry. [00:41] SPEAKER_02: That's part way to Calgary for Winnipeg, [00:44] SPEAKER_02: but an hour into the 15 hour trip. [00:51] SPEAKER_02: And operated in Agra business. [00:54] SPEAKER_02: My parents were in the, [00:57] SPEAKER_02: farming and livestock and abattoir and grocery store, [01:01] SPEAKER_02: quarter grocery store. [01:03] SPEAKER_02: So they sure taught us how to work. [01:06] SPEAKER_02: And we listened. [01:08] SPEAKER_02: And I started Chindico sometime after 73, [01:14] SPEAKER_02: really officially in 1975. [01:18] SPEAKER_02: And while I was at the University of Manitoba, [01:22] SPEAKER_02: my brother joined me very shortly afterward. [01:26] SPEAKER_02: And very important cog in the wheel that makes us Chindico. [01:33] SPEAKER_01: Yeah, so maybe just give us a little bit of a rundown [01:37] SPEAKER_01: of what Chindico is and what you guys do. [01:41] SPEAKER_02: Chindico, first of all, [01:44] SPEAKER_02: primarily started off as a commercial real estate broker, [01:49] SPEAKER_02: property manager, asset manager, [01:52] SPEAKER_02: private equity fund and development. [01:58] SPEAKER_02: And by development, [02:00] SPEAKER_02: we've basically done all the food categories. [02:05] SPEAKER_02: Industrial, we're building an industrial park. [02:08] SPEAKER_02: Retail, which is what we're known for, [02:11] SPEAKER_02: which we've been in since 1975. [02:15] SPEAKER_02: Personal storage with our storage bill operation. [02:20] SPEAKER_02: Residential apartment buildings, [02:22] SPEAKER_02: the residents on Taylor, [02:23] SPEAKER_02: a joint venture with Ontario teachers to build 1500 units. [02:29] SPEAKER_02: It's Polo Park. [02:31] SPEAKER_02: We're entitling a lot of our lands for this kind of mixed use. [02:37] SPEAKER_02: We opened this at our construction about a year and a half ago. [02:42] SPEAKER_02: So we're able to self-perform and get a little more cost certainty [02:47] SPEAKER_02: and attention to detail and quality. [02:51] SPEAKER_02: If it's your own, you have the time to do that. [02:55] SPEAKER_02: The commercial construction business in Manitoba is not very competitive. [03:04] SPEAKER_02: There isn't enough performers in it. [03:08] SPEAKER_02: But there's lots of work. [03:11] SPEAKER_02: Lots of work. [03:13] SPEAKER_02: And so we're in the acquisition mode. [03:18] SPEAKER_02: Our funds for acquiring and repositioning assets. [03:23] SPEAKER_02: We've got a lot of grocery and crude assets and a couple more on the way. [03:29] SPEAKER_02: We're proud of the team that we've built. [03:33] SPEAKER_02: The next generation. [03:36] SPEAKER_02: The only next generation is my daughters in her third year of business school. [03:42] SPEAKER_02: And she may come into the business in the future. [03:48] SPEAKER_02: We're certainly making room for her. [03:50] SPEAKER_02: We've got a fantastic, fantastic young, motivated staff from our CFO, [04:02] SPEAKER_02: COO, CIO, General Counsel. [04:07] SPEAKER_02: My wife, of course, is younger than I as well. [04:12] SPEAKER_00: And it really works well. [04:17] SPEAKER_00: Join our thriving community of like-minded individuals who share a passion for success and innovation. [04:23] SPEAKER_00: Canada's podcast.com subscribe now. [04:26] SPEAKER_01: Let's turn back the clock here 50 years ago. [04:29] SPEAKER_01: What was the genesis for all this? [04:32] SPEAKER_01: Why did you decide to start up this company? [04:38] SPEAKER_02: Well, I wanted to be in brokerage. [04:39] SPEAKER_02: I thought it was an easier way to make a living than unloading 75 pound bags of potatoes and 100 pound bags of flour and sugar. [04:51] SPEAKER_02: Because we used to have quite a big sugar business with all the stills in the country. [04:58] SPEAKER_02: Distillers, I should say. [05:01] SPEAKER_02: And so I thought it was going to be an easy way to make a living. [05:07] SPEAKER_02: I didn't think the work was going to be that hard. [05:09] SPEAKER_02: It turns out it was because you don't close the store when you're in real estate. [05:15] SPEAKER_02: It's 24-7. [05:17] SPEAKER_02: I had a difficult time really having credibility in brokerage. [05:22] SPEAKER_02: So I started to buy the odd site and renovate the odd site at the same time. [05:28] SPEAKER_02: And then moved to Winnipeg. [05:31] SPEAKER_02: And it just kind of grew organically. [05:36] SPEAKER_02: I'd never had a high personal overhead. [05:38] SPEAKER_02: I mean, I had a car, a pair of blue jeans, a cowboy hat. [05:46] SPEAKER_02: And I and a sleep disorder so I could work all night and all day learning the business. [05:54] SPEAKER_02: And I gravitated to retail because it was not the flavor of the month. [05:59] SPEAKER_02: It was not the flavor of the decade. [06:02] SPEAKER_02: There wasn't anyone really doing it. [06:06] SPEAKER_02: Rents had been stagnant for more than a decade. [06:10] SPEAKER_02: And there wasn't really much in a way of new product. [06:14] SPEAKER_02: So I was able to establish an expertise. [06:18] SPEAKER_02: I studied the CCIM program, which was very good for me to get me going. [06:23] SPEAKER_02: And later became an instructor and then senior instructor. [06:28] SPEAKER_02: And now a instructor emeritus. [06:30] SPEAKER_02: But I spent 42 years as a faculty of the CCIM organization. [06:34] SPEAKER_02: I credit that with a lot of our early successes for validation of what I was doing since I was working on my own. [06:42] SPEAKER_02: And I didn't have any mentors. [06:45] SPEAKER_02: The CCIM program provided that for me. [06:49] SPEAKER_01: What does it take Sandy for a business to have the type of longevity that you had had? [06:58] SPEAKER_02: Well, we don't spend more than we make. [07:05] SPEAKER_02: We we invest carefully. [07:09] SPEAKER_02: We pay all of our bills before they're due. [07:13] SPEAKER_02: We have a reputation for that. [07:17] SPEAKER_02: And we have time for everybody. [07:20] SPEAKER_02: So we're not up on our high horse. [07:24] SPEAKER_02: In any way, we have time for people. [07:28] SPEAKER_02: We succeed by helping other people succeed. [07:31] SPEAKER_02: And we're happy to do that. [07:34] SPEAKER_02: Our palms don't sweat, I guess. [07:36] SPEAKER_02: For the money. [07:40] SPEAKER_02: And the money just seems to come sometimes more sometimes less. [07:46] SPEAKER_02: But my brother and I are the last to get paid. [07:50] SPEAKER_02: So there's 60 or 80 people there. [07:53] SPEAKER_02: They will get paid first. [07:55] SPEAKER_02: We get paid what's left. [07:57] SPEAKER_02: And it's always been that way. [08:00] SPEAKER_02: And allow we be that way. [08:02] SPEAKER_01: Yeah. [08:03] SPEAKER_01: What about where you do business? [08:09] SPEAKER_01: More specifically in Winnipeg, [08:11] SPEAKER_01: but generally in Manitoba, [08:14] SPEAKER_01: what's the business environment like for for an entrepreneur, [08:18] SPEAKER_01: for a business owner in that? [08:20] SPEAKER_02: Well, Winnipe, [08:23] SPEAKER_02: Manitoba is a slow economy. [08:26] SPEAKER_02: He doesn't compare to what we see and Saskatchewan Alberta and V.C. [08:30] SPEAKER_02: Or Ontario, [08:33] SPEAKER_02: in terms of the go-go nature of it, the boom bust. [08:37] SPEAKER_02: It Wild along. [08:39] SPEAKER_02: You have to be very careful. [08:41] SPEAKER_02: And title-mancer critical to get always happen I don't know why. [08:48] SPEAKER_02: They're the municipalities in the past. [08:51] SPEAKER_02: and maybe that's changing now. I've been happier to give people a bigger tax bill [08:56] SPEAKER_02: than build a bigger tax base. And we're all for building a bigger tax base and building the jobs. [09:04] SPEAKER_02: We're very happy because every time we put up a building, hopefully somebody's in there working. [09:11] SPEAKER_02: And earning a salary and paying taxes and growing our economy. [09:15] SPEAKER_01: Yeah, exactly. And what do you see the future as for the province and for Winnipeg? [09:25] SPEAKER_02: Well, I think steady as she goes, we didn't capitalize on the [09:34] SPEAKER_02: in the increasing immigration like other places did to get a lot of product built. [09:41] SPEAKER_02: We're hoping we're seeking entitlements for about 8,000 units between Winnipeg, [09:50] SPEAKER_02: Ottawa area and the GTA. So there we build in partnership with Maine and Maine, a different product, [09:58] SPEAKER_02: concrete, port and place, high rise, mixed use. Here our mixed use is certainly not 40 stories high. [10:10] SPEAKER_02: You know, we would say under 20. And we like to see the mixed use being adjacent. [10:18] SPEAKER_02: We don't like to have pizza delivery on the main floor of an apartment that we want to get $2,500 [10:25] SPEAKER_02: a month for. Yeah, it can be just a two minute walk. That's just fine. And that's been working [10:33] SPEAKER_02: out great. So we have anchored shopping centers, a lot of sobies, that type of development, [10:42] SPEAKER_02: Walmart developments. And we're seeing retail added to that, residential added to that, [10:52] SPEAKER_02: and even personal storage in the area. But we haven't put that into mixed use yet. [10:57] SPEAKER_01: Okay, what about when you look at your own journey as being an entrepreneur, [11:08] SPEAKER_01: what do you think helped you along the way in terms of achieving the success that you've achieved? [11:17] SPEAKER_02: Well, watching my father, although it was in a different business, [11:22] SPEAKER_02: but watching how he took care of people, neighbors, customers, if a small child took, [11:30] SPEAKER_02: was carrying a pop bottle towards the store and the store was closed. And my dad saw him out of the [11:37] SPEAKER_02: rear view mirror. He would back the truck up, open the door, and let the young person in to get [11:46] SPEAKER_02: some candies for his pop bottle. So it just, it doesn't matter who you are, you're an important [11:55] SPEAKER_02: person to us, you're in our market. We care about people, we care about the people we work with [12:00] SPEAKER_00: deeply. And by and large, that has been a return to us. Stay ahead of the game with our [12:09] SPEAKER_00: expert tips and strategies that will help your business thrive in a digital era. [12:14] SPEAKER_00: Canada's podcast dot com subscribe now. [12:17] SPEAKER_01: What's a future hold for for you and the company? [12:22] SPEAKER_02: Well, getting growing the professional management, you know, always always going to be the [12:28] SPEAKER_02: founder and more or less a chairman role. We're working on a lot of acquisitions. I think the [12:35] SPEAKER_02: pipeline is about a quarter of a billion dollar acquisition pipeline. We'll see how many or if any [12:44] SPEAKER_02: are all close, a development pipeline of about a billion and a half dollars, a largely residential [12:55] SPEAKER_02: rental. We don't do condos. And and growing all of our businesses that we have. We [13:05] SPEAKER_02: have a private equity business, we're reinvested in a couple of businesses like Trek City, [13:11] SPEAKER_02: the delivery place and Canada Post gave us a good leg up for a couple of months around [13:17] SPEAKER_02: Christmas time when they decided to take a break. And different businesses that help our businesses [13:26] SPEAKER_02: were invested in. We're vertically integrated in the general construction and could vertically [13:35] SPEAKER_02: integrate even further. F businesses have a difference in succession. We're all ears for that [13:45] SPEAKER_02: to create partnerships and grow our Manitoba based business. Yeah, sounds like [13:53] SPEAKER_01: retirement is nowhere near in the near future for you. Well, my daughters got, you know, at least [14:01] SPEAKER_02: five years more education. That'll put me at 73. I have no need really to slow down because of the [14:11] SPEAKER_02: good health and the good health of the people that we have working with us. We merged with [14:22] SPEAKER_02: Alex. Alex is our CFO now. A CEO. A CEO. Sorry. All words I don't use very much. Alex is helping run things. [14:35] SPEAKER_02: So I see the longevity of being able to slow down in the future. I have flown down in that I don't [14:43] SPEAKER_02: have every day tasked to do. I'm very grateful for the team I have for doing those tasks. We're just [14:51] SPEAKER_02: expanding our office space to the main floor of our building and construction will be ongoing in [14:58] SPEAKER_02: about a month or two there. Kind of bringing everyone closer to home and building a place for [15:04] SPEAKER_02: our construction equipment not too far down across the street. Everything we build we tend to lease up. [15:14] SPEAKER_02: We have great locations that we've acquired 30 years ago and 25 years ago that have come into [15:21] SPEAKER_02: their own that have taken decades to get entitlements unfortunately. But once we get those entitlements [15:28] SPEAKER_02: we'll be able to build a tax base at all sides of the city in East Winnipeg where we have [15:38] SPEAKER_02: rain reindeers right across from Codone and play shopping center. Why should those people not have [15:49] SPEAKER_02: everything that Polo Park area has. So we want to build a product and living that everybody should [16:00] SPEAKER_02: have the same thing in the minute and they shouldn't have to drive from one end to the other of our [16:05] SPEAKER_02: city even though it's only 20 minutes when you grew up in Winnipeg or Portia Pirey 20 minutes a [16:13] SPEAKER_02: long time you should have gone to the bathroom before you left. Switching gears here for a second [16:20] SPEAKER_01: Sandy you know obviously running a business of your magnitude it can be time consuming. [16:27] SPEAKER_01: Wonder what do you do to relax? Well not much. I spend a little time in Florida [16:38] SPEAKER_02: watching people walking down the beach. I don't have too many hobbies. [16:47] SPEAKER_02: I'm an accumulator of cars. Special interest cars. I was finally able to get a [16:56] SPEAKER_02: 55 no mad that I wanted since 1970 and I got up two years ago. Quite a few cars. [17:07] SPEAKER_02: You know the usual guys the cars guns knives. I'm a collector. [17:13] SPEAKER_01: All right you'll have more time for that eventually. Eventually yes. [17:19] SPEAKER_02: Unless Trudeau takes them all away from us. He hasn't got to the cars yet. [17:23] SPEAKER_01: All right well super thanks so much. Sandy for joining us today. [17:29] SPEAKER_01: Thank you for having me. It's always a pleasure to be hosted by Mario. [17:34] SPEAKER_01: All right super fed. Thank you. That was Sandy Shindelben who was president of Shindico. [17:39] SPEAKER_01: I'm Mario Toneguzi managing editor of Canada's podcast. Thanks for joining us today.
