Gaurav Gupta, Owner of Leela Eco Spa, Leela Thermal House and SKA Thermal Spa.
Entrepreneur with a passion for purpose-driven growth, operational efficiency, and people centered leadership. He combines a background in engineering and global business with a hands-on approach to building service based brands.
After 6 years in Oil & Gas (SNC-Lavalin & Suncor Energy), he transitioned into entrepreneurship in 2014 by acquiring Leela Eco Spa, despite no prior experience in the wellness space. What began as a single spa in Calgary has grown into a portfolio of 12+ locations across Canada, including the launch of SKA Thermal Spa, Calgary’s first urban thermal wellness concept.
Today, Leela Eco Spa and SKA Thermal Spa support over 350 team members and serve 140,000+ guests annually. The growth has been guided by lean systems, strong financial discipline, and a commitment to uplifting both clients and team members through exceptional service and meaningful experiences.
Building on these accomplishments, Gaurav has continually prioritized creating thoughtfully designed environments that focus on relaxation, rejuvenation, and overall wellness. Every location is equipped with high-quality amenities, aesthetically pleasing interiors, and carefully curated experiences that enhance both physical and mental well-being. His focus on operational excellence ensures that all processes, from appointment scheduling to client care and staff training, are executed with meticulous attention to detail, efficiency, and consistency. He actively cultivates a culture of collaboration, mentorship, and continuous professional growth, encouraging his team members to develop both their skills and leadership capabilities while contributing positively to a supportive and inclusive workplace. Through strategic planning, innovation, and ongoing evaluation of service delivery, Gaurav has elevated the standards of wellness hospitality, creating memorable experiences that delight guests and foster loyalty.
Gaurav’s approach emphasizes sustainable growth, balancing expansion with quality control, client satisfaction, and the personal development of his employees. He integrates modern wellness trends, innovative service offerings, and data-informed operational improvements to ensure that each spa location operates at peak efficiency while remaining warm, inviting, and guest-focused. By combining strategic vision with hands-on management and people-centered leadership, Gaurav has developed a scalable, sustainable business model that continues to thrive in a competitive marketplace.
The brands he leads reflect his unwavering commitment to purposeful entrepreneurship, operational rigor, and meaningful service, ensuring that both clients and team members benefit from a holistic, carefully managed, and inspiring environment. With every new initiative, he seeks to enhance wellness accessibility, expand therapeutic offerings, and provide enriching experiences that improve the lives of thousands of guests across Canada. Gaurav’s leadership is defined by a rare combination of discipline, empathy, innovation, and vision, making his work a benchmark for excellence within the wellness and hospitality industry and a model for aspiring entrepreneurs seeking to build sustainable, people-focused businesses.
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