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Security and Policing

Why Empathy Is the Future of Security

Chris Kerr is the President and Founder of XA Security, Western Canada’s leader in proactive risk reduction and people-first security solutions. Driven by strong ethics and a commitment to community, Chris believes every security concern is, at its core, a human one. He and his diverse team treat every person as a valued guest, handling every situation with curiosity, empathy, and strategy. The company’s success is uniquely measured by the number of incidents de-escalated rather than the number of ejections.

In addition to leading XA Security, Chris serves as a special projects Production Manager for Grammy-winning artist Zedd and produces numerous outdoor music festivals across Western Canada. He also volunteers on several nonprofit boards, including serving as Vice Chair of the Event Safety Alliance Canada (ESAC), where he advocates for advancing global event and crowd safety standards. He is Treasurer of the Global Crowd Management Alliance (GCMA), Learning Chair of the Entrepreneurs’ Organization Calgary Chapter (EO), a Board Member of Kidzinc School Age Care Society of Alberta, and an active member of the Canadian Ski Patrol.

In 2024, Chris was named one of Calgary’s Top Business Leaders by Business in Calgary magazine, in recognition of XA Security’s 20-year milestone and his leadership in elevating standards across the security industry.


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The dangers of ransomware and ways to mitigate the risk

Today ransomware is becoming a massive problem for everyone, so we thought we would do a special feature on ransomware in business – the dangers and some ways to mitigate the risk.

It’s a difficult subject. Not surprisingly in the past 5 years there has been a renewed focus on how to overcome a problem that costs enterprises billions of dollars – and allows secrets to seep out. Today, we talk to Ed Dubrovsky, COO and Managing Partner at CYPFER. Ed has a tremendous knowledge base and for almost 30 years Ed Dubrovsky’s name has been synonymous with information security. He gives us some insightful thoughts on ransomware and how it is costing organizations billions of dollars. And he also has some suggestions on how to mitigate it.

Ed is a seasoned entrepreneur, executive & technical leader with over 29 years of experience building and growing technology companies with a deep technical acumen. Experience in managing over 4700 security incidents including ransomware, business email compromise, malicious insiders, extortion, executive protection, threat intelligence, and prevention/mitigation of risk associated to cyber-attacks.

He has deep experience in helping companies across all industries including military, defense, public and private sectors recover from cyber-attacks.

Ed has a keen interest in technology & cyber-security leadership, managing business growth under challenging conditions and constant change. Holder of Canadian secret II clearance.


This is a sponsored podcast by FileFlex, The #1 Zero Trust Data Access platform for Windows.

FileFlex manages the chaos of unstructured data and minimizes ransomware.

Learn more at https://fileflex.com/


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Operating a security service in Halifax

Ben and Michele Joly; founders of JOLCAR Security Services Inc., Halifax’s premier security guard service. They both come from a background in law enforcement each having over twenty years of industry experience.

Ben and Michele met in college while attending a law enforcement program. During that time Michele was working in loss prevention.

Ben was a volunteer cadet with a small-town police service. Ben’s career in security started right out of college. Ben worked as a school response officer in Toronto before getting into security management and then as a Director for a National Security Service based out of Nova Scotia. In 2017 JOLCAR Security was formed. JOLCAR Security guards present a unique high-profile appearance while maintaining a strong emphasis on exceptional customer service. Quickly being recognized for the level of service and rapid growth. With hands-on management style and operational oversight. Most days, you will see the management team in uniform, working alongside frontline staff in the field. JOLCAR Security is named after both Ben and Michele’s fathers, taking their surnames to form JOLCAR. They both instilled in them the value of excellent customer service, brand alignment and doing what you love.


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