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The Importance of Customer Success with Pierce Ujjainwalla

Pierce Ujjainwalla is a career marketer who has lived in the marketing trenches at companies like IBM, SAP, NVIDIA, and Marketo. He launched Knak in 2015 as a platform designed to help Marketers simplify email creation. He is also the founder of Revenue Pulse, a marketing operations consultancy.


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Set clear goals and create actions to support your goals

Ashlee Livingstone is the Chief Engagement Officer of Our Forte. She’s been working with leaders in the community for years to help them refocus on their mission, balance their priorities and learn the skills it takes to overcome the hurdles that are holding them back. She works off of the four pillars; engagement, development, gratitude and experience to build team connections and successful leaders.


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Ending plastic pollution while bringing to the world pristine Canadian spring water

Saawan Logan was the youngest of 3 siblings was born in Fiji and moved to Canada from Australia. She is the woman who makes it all happen. She turns dreams into reality, with persistence, drive and her supercharged energy. Her sense of adventure spans globally for both work and leisure. She has worked across Asia Pacific, Australia and more recently, Canada. In her travels, the only thing she never came across was Canadian water on international shelves. After spending the majority of her career in oil and gas she ventured into entrepreneurship and started North Water. North Water is a pledge to end plastic pollution while bringing to the world pristine, Canadian spring water.

North Water went operational in 2020 and has since expanded its distribution network across Canada. North Water is sourced from the Canadian Rockies and is naturally high in alkaline. North Water is currently carried in 5-star hotels, private jets, major retailers like Whole Foods Canada and more recently on movie production sets. The company is ready to expand overseas where it can showcase the great-tasting water Canada has to offer.

Amongst Saawan’s many favourite things to do, spending time in nature, travelling, and cooking top the charts. Saawan is involved in the community and is always looking at taking on volunteer initiatives where she can make a difference. She believes in hearing everyone out and providing meaningful opportunities for everyone.


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Using technology to improve the quality of life for pets, pet parents, and veterinary professionals globally

Mark Bordo is the co-founder and CEO of Toronto-based Vetster, a telemedicine service for pets. Taking his 20-plus years of experience as a tech entrepreneur and his own personal experience as a dog owner, Mark has developed a unique platform that is improving the quality of life for pets, pet parents, and veterinary professionals globally.


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Moving should be an adventure, not a chore

Addison Parfeniuk is the CEO of Two Small Men with Big Hearts Moving, Canada’s most recognized moving brand. Two Small Men is a leading provider of professional residential and commercial moving services in Canada and is an industry leader in giving back to the communities where they operate. Addison is passionate about giving back, and under his direction, Two Small Men has partnered with community organizations across Canada that support some of the country’s most vulnerable individuals.


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The dangers of ransomware and ways to mitigate the risk

Today ransomware is becoming a massive problem for everyone, so we thought we would do a special feature on ransomware in business – the dangers and some ways to mitigate the risk.

It’s a difficult subject. Not surprisingly in the past 5 years there has been a renewed focus on how to overcome a problem that costs enterprises billions of dollars – and allows secrets to seep out. Today, we talk to Ed Dubrovsky, COO and Managing Partner at CYPFER. Ed has a tremendous knowledge base and for almost 30 years Ed Dubrovsky’s name has been synonymous with information security. He gives us some insightful thoughts on ransomware and how it is costing organizations billions of dollars. And he also has some suggestions on how to mitigate it.

Ed is a seasoned entrepreneur, executive & technical leader with over 29 years of experience building and growing technology companies with a deep technical acumen. Experience in managing over 4700 security incidents including ransomware, business email compromise, malicious insiders, extortion, executive protection, threat intelligence, and prevention/mitigation of risk associated to cyber-attacks.

He has deep experience in helping companies across all industries including military, defense, public and private sectors recover from cyber-attacks.

Ed has a keen interest in technology & cyber-security leadership, managing business growth under challenging conditions and constant change. Holder of Canadian secret II clearance.


This is a sponsored podcast by FileFlex, The #1 Zero Trust Data Access platform for Windows.

FileFlex manages the chaos of unstructured data and minimizes ransomware.

Learn more at https://fileflex.com/


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The Importance of Defining Success with Krista Halliday

Krista Halliday is a serial entrepreneur on a mission to disrupt the brand ecosystem as we know it. Leading by example, Krista is focused on creating and supporting better products and building better brands that are led with purpose, integrity, and prioritize social good.

Krista is passionate about educating the everyday Canadian on their vital role in this eco-system, to challenge the norms and demand better of brands and retailers by using our purchasing power as leverage.

A daughter of a single mother from humble beginnings, Krista quickly learned the value of hard work and started her first job at the young age of 12. After University, Krista forged her retail experience at household brands including Revlon, Holt Renfrew, Rexall and Jarden Home Brands where she acknowledged a white space in the market – a need for experienced consultation that would help US and European beauty brands navigate the unique Canadian retail landscape.

At just 28 years old, Krista started her first company, Global Edge Brands based in Toronto, and grew it to be Canada’s leading retail and brand consulting company that worked with renowned brands such as the Honest Company, Disney, Nurtibullet and more. Maneuvering this male-dominated industry as a young female executive was no easy feat, and fortified Krista’s dedication as a woman-in-leadership advocate and supporter.

Now based in Hamilton, Ontario – Krista’s latest venture, Ray Management Group, was designed with the intention to support and create products that are led with integrity and prioritize social good. The team at Ray Management Group is responsible for major brand entrances to key retailers including Kristin Ess Hair and Hey Humans to Shoppers Drug Mart, Hairtiage by Mindy McKnight to Walmart, and Drew Barrymore Flower Beauty at Loblaws.

A serial entrepreneur gaining speed in the Canadian marketplace, Krista has leveraged her leadership, innovation and business prowess to launch three additional businesses in the last 5 years, greatly supporting the local Hamilton economy – Little Sprouts Daycare, Nest Coworking, and retail shop Luv La Vie, two of which have been nominated and won Readers Choice Awards 3 years running. With much more on the horizon, Krista is one to watch. This year, she is also the recipient of Hamilton Business Link 40 under 40.


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Purush Cannane is the king of upcycle, the bigger sister to recycling

Purushothaman Cannane (Purush) creatively combined his engineering skill, passion for solving environmental problems, and his drive to help vulnerable communities when he founded Greenii to create paper bags from clean waste papers such as newsprints, magazines, flyers, and brochures. Avoiding post-consumer paper in order to bypass the need for additional environmentally unfriendly chemicals and processes, he sources high-quality paper wastes from libraries, corporate offices, paper mills, flyer distributors, universities, and printing presses, offers employment to recently immigrated women or refugees, and has now sold thousands of carrier bags in Canada and the USA to replace single-use plastic bags.

Not stopping yet, Purush has gone on to invent equipment (Semi-automatic assembly, first in the world to swiftly process newsprints, and magazines into paper bags) to facilitate growth in production volumes, and is expanding into box packaging as well. While handmade bags may continue to form a part of the product offering, it is the raw materials used that ensure bags will always remain unique. He even affords customers the opportunity to convert their unused, expired marketing materials and paper products into new packaging products for use by themselves or another environmentally conscious and creative business.


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Un restaurant complet 3 mois à l’avance depuis 2015 voici un des succès de Vincent Chatigny de Chez Biceps B.B.Q

Encore à l’école de cuisine, Vincent Chatigny commence sa carrière en 1998 au Laurie Raphael ou déjà, les produits locaux sont mis à l’honneur dans un cadre gastronomique.

Six ans plus tard, il quitte pour travailler, entre autres, avec les italiens ou il se découvre une véritable passion pour une cuisine traditionnelle simple, savoureuse et un modèle d’affaire axé sur la passion et la performance. Par la suite, un passage à la Boucherie de la ferme Eumatimi ou il approfondit ses connaissances autant techniques que sur le métier de fermier en travaillant étroitement avec (feu) Mario Pilon, un éleveur bovin devenu boucher. Des stages en France, cours de nutrition, Vincent à aussi enseigné durant un an à l’école hôtelière de la Capitale.

C’est au cours de ses nombreux voyages à travers l’Amérique du Nord dans le cadre de l’émission Bouffe en Cavale, une série qu’il a coanimée pendant sept saisons sur les ondes d’Évasion, qu’il a développé un lien étroit entre son style de cuisine, le contact avec le produit brut et l’engagement social d’un restaurant.

C’est ainsi qu’en décembre 2015, il a ouvert Chez Biceps B.B.Q, ou les produits locaux sont mis en valeur dans un environnement fortement inspiré par la culture B.B.Q. du sud des États-Unis. Une carte des vins originale, des bières de microbrasseries et un grand choix de whiskys nord-américain côtoient le fumoir artisanal texan de 1 000 lb fonctionnant au bois d’érable.


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Simplifying accounting and bookkeeping for small businesses

Rob Boynes is the co-founder of huumans, Canada’s first modern accounting and bookkeeping company aimed entirely at small businesses. Built by the people behind Wagepoint, huumans is focused on helping to make running a successful small business as accessible to as many people as possible through the democratization of data and knowledge. A recent resident of Nova Scotia, Rob’s career has been based predominately in product-first, early-stage technology start-ups throughout Europe and the US, with an earlier foundation in media, broadcast and brand.


Entrepreneurs are the backbone of Canada’s economy. To support Canada’s businesses, subscribe to our YouTube channel and follow us on FacebookInstagramLinkedIn and Twitter.

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